Systems Engineer I

Altice USA•Town of Oyster Bay, NY
•$77,112 - $126,684

About The Position

We are looking for a Systems Engineer I to join our broadband engineering team. In this role, you will support the integration, configuration, testing, and troubleshooting of broadband CPE—including gateways, cable modems, fiber ONUs, and Wi-Fi—while helping maintain lab and production-support infrastructure. Working alongside experienced engineers, you will build skills in system administration, networking, automation, and troubleshooting. You will work with cross-functional teams to support deployments, run tests, investigate issues, and help keep broadband services reliable.

Requirements

  • Bachelor’s in Computer Science, Information Technology, Electrical Engineering, or a related field (or equivalent experience).
  • 1–2 years in systems engineering
  • Working knowledge of Linux; Windows is a plus
  • Working knowledge of networking principles (TCP/IP, DNS, VPNs, firewalls)
  • Strong analytical and problem-solving skills
  • Clear communication and the ability to work with cross-functional teams
  • Wi-Fi technologies: Familiarity with 802.11 a/b/g/n/ac/ax; ability to troubleshoot signal, interference, and capacity with guidance
  • Broadband gateway platforms: Familiarity with RDK-B gateways, DOCSIS cable modems, and/or fiber ONUs, including provisioning, troubleshooting, and firmware validation in lab or production-support environments
  • Linux / Unix: Working knowledge of Linux (Ubuntu, CentOS, RHEL): CLI, services, logs, users, and system resources
  • Scripting: Python or Bash (coursework, lab, or internship). Ability to follow MOPs for change management
  • Networking: TCP/IP, DNS, DHCP, HTTP, SNMP, IP addressing, subnetting, VLANs, WAN/LAN. Ability to configure and troubleshoot using standard tools
  • Applicants must be authorized to work for ANY employer in the U.S.
  • Do not provide money (even if reimbursable) as part of the job application or hiring process.

Nice To Haves

  • Master’s is a plus
  • Windows is a plus

Responsibilities

  • Support deployment, configuration, and maintenance of lab and production-support systems (servers, networking, cloud) under guidance of senior engineers.
  • Assist with integration and validation of broadband CPE (gateways, cable modems, fiber ONUs, Wi-Fi) into the production architecture.
  • Help monitor system and CPE health; investigate issues; escalate complex faults.
  • Troubleshoot hardware, software, Wi-Fi, and network issues with the team; document findings.
  • Use Python, PowerShell, or Bash to support testing, monitoring, and repeatable lab tasks, with review.
  • Collaborate with development, operations, and security on releases, incidents, and hardening.
  • Create and maintain topologies, MOPs, change logs, and troubleshooting guides.
  • Maintain up-to-date documentation of network topologies, including traffic flow and interconnectivity.
  • Create detailed troubleshooting guides for device and network failures.
  • Create change management & deployment logs to track system updates and upgrades to ensure stability.
  • Write clear and concise workflow documents, emails, presentations, and thought leadership materials.

Benefits

  • Pay is competitive and based on a number of job-related factors, including skills and experience.
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