Systems Engineer I

Ampcus Inc. • Eden Prairie, MN

2d

About The Position

The role, within the Imaging & Logistics team, supports device imaging, configuration, testing, inventory management, staging, and deployment activities for customer-facing technology solutions. This role works closely with the Imaging & Logistics team to prepare, validate, track, and ship hardware while ensuring quality, accuracy, security compliance, and timely delivery.

Requirements

• Associate degree in Information Technology or related field, or equivalent experience.
• 0–3 years of experience in IT support, hardware deployment, device imaging, logistics, warehouse operations, or technical operations.
• Basic knowledge of Windows operating systems and hardware troubleshooting.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced operational environment.
• Ability to lift and move equipment up to 50 lbs.
• Must be eligible to obtain and maintain required state, federal, customer, or agency-specific security clearances, background investigations, fingerprinting, and access credentials as a condition of employment.

Nice To Haves

• Experience with device imaging and deployment tools.
• Experience in inventory, warehouse, or logistics operations.
• Familiarity with asset management systems and inventory tracking.
• Experience supporting government, regulated, or security-sensitive programs.

Responsibilities

• Image, configure, and deploy desktops, tablets, and similar hardware devices.
• Perform hardware and software testing to verify deployment readiness and quality standards.
• Receive, inspect, inventory, and track technology assets.
• Apply asset tags, maintain inventory records, and ensure asset accountability.
• Package and prepare equipment for shipment to customer and government locations.
• Troubleshoot imaging, configuration, and hardware issues and escalate when needed.
• Follow documented procedures, security requirements, and quality control standards.
• Support programs requiring state, federal, CJIS, or customer-specific security requirements.
• Obtain and maintain required security clearances, background investigations, and access credentials necessary to support assigned programs.
• Support operational improvement initiatives and special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree