Systems Engineer, Epic Data Courier Administrator

Mass General Brigham•Somerville, MA

28d•$62,837 - $89,762•Hybrid

About The Position

MGB Digital is Hiring! Join our team as an Epic Data Courier Administrator, Systems Engineer. This is a highly visible role that sits at the center of Epic change management and deployment operations. You'll collaborate with nearly every Epic application team across the organization, building strong relationships while helping ensure that critical system updates are implemented smoothly, accurately, and in compliance with established standards. If you enjoy cross-functional collaboration, problem-solving, and being a key stakeholder in the success of Epic upgrades, enhancements, and deployments, this role offers a unique opportunity to make a broad organizational impact. You'll serve as a trusted partner to Epic analysts and application teams while playing an essential role in managing the change control process for Epic build migrations. This position offers the opportunity to work closely with Epic application teams and technical stakeholders on complex data migration initiatives that directly support system stability, reliability, and ongoing optimization across the organization. You'll play a key role in ensuring successful deployments while gaining exposure to Epic environment management, governance, and platform operations.

Requirements

Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
Knowledge or education in systems engineering or system administration 0-1 year required
Strong understanding of operating systems (Windows, Linux) and system administration principles.
Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN).
Strong understanding of data structure and database systems.
Ability to follow documented procedures and contribute to team projects.
Strong scripting skills (PowerShell, Bash, Python).
Understanding of system monitoring concepts and basic troubleshooting techniques.
Proficient problem-solving skills with attention to detail.
Ability to document processes and maintain accurate records.
Willingness to learn new technologies and tools.

Nice To Haves

Can this role review and consider experience in lieu of a degree? Yes

Responsibilities

Support day-to-day Epic Data Courier administration and migration activities, ensuring accurate and efficient movement of application data across environments.
Partner with application teams to review, validate, and coordinate Data Courier migration requests, providing technical guidance and ensuring adherence to established change control processes.
Collaborate with Epic application analysts to develop and manage Standard Operating Procedure (SOP)-driven migration plans and deployment requests.
Perform audits and quality reviews of Data Courier migrations to ensure compliance with organizational standards, governance requirements, and best practices.
Assist in the design and execution of data migration strategies, including large-scale data loads and environment synchronization activities.
Monitor Epic platform performance, system availability, and migration outcomes, proactively identifying and escalating issues as needed.
Support continuous improvement efforts by helping to optimize migration workflows, documentation, and operational processes.