Systems & Data Specialist

Levo Federal Credit Union•Sioux Falls, SD

4d•Onsite

About The Position

Provide technical system support for all member-facing applications and teams. Gather, verify, and report information from varying systems. Research, test, and understand various aspects of core and other processing systems. Develop and maintain procedures manuals.

Requirements

Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
Experience with Power-On, HTML, Java, and/or SQL programming code required.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
Knowledge of Database software, Internet software, spreadsheet software, and Word Processing software.
Must have the ability to work independently to perform assigned accountabilities, as well as be able to identify work that needs to be done independently.

Nice To Haves

Experience with Systems Management preferred.
Strong organizational skills are desired.
The position requires someone who takes innovative approaches to challenges and can establish collaborative relationships to achieve organizational objectives.

Responsibilities

Support end-users with Core Banking System-related issues, reviewing their requirements related to data processing and providing technical guidance as warranted.
Operating the Core Banking System, associated peripheral systems, and applications as needed to process daily and nightly jobs/reports, ensuring all are completed properly by reviewing the process schedules and meeting system availability objectives set by management.
Create, maintain, schedule, prioritize, troubleshoot, and correct processing jobs and schedules related to the Core Banking System, associated peripheral systems, and applications.
Assist with coordination, preparation, implementation, and documentation of updates to the existing Core Banking System, associated peripheral systems, and applications, as well as new products and services following acceptable data processing standards, including distribution of updated documentation to appropriate departments under the direction of Management.
Assist in scheduling all maintenance without disrupting the online Core Banking System operation, minimizing Credit Union member impact as a guiding principle.
Work closely with Project Manager(s) to achieve operational objectives by contributing information and recommendations to strategic plans and reviews.
Determining system improvements; implementing change and processes related to core systems and digital services, etc.; reviewing and recommending procedure changes to increase operational efficiencies.
Conduct data analysis utilizing data to support initiatives to improve efficiency, profitability, and member satisfaction.
Develop reports to support internal initiatives upon request for management.
Other duties and projects may be assigned.