Systems Coordinator

DPDHLWhiteland, IN
Onsite

About The Position

DHL Supply Chain is hiring a Systems Coordinator to support daily warehouse operations by maintaining IT equipment, troubleshooting systems issues, and assisting with warehouse management system (WMS) support. This role works closely with both operations and technical teams to ensure technology is functioning efficiently while supporting reporting and data validation needs. The position also provides opportunities to develop SQL and technical troubleshooting skills. DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada!

Requirements

  • Strong communication and active listening skills.
  • Willingness to learn new technologies and systems.
  • Proactive and hands on approach to problem solving.
  • Adaptability and ability to remain calm while managing changing priorities.
  • High School Diploma or Equivalent
  • 1-2 years of WMS experience
  • Proficient in report writing – 1 to 2 years experience

Responsibilities

  • Responsible for operational system integrity, including setup and control.
  • Facilitate site(s) Warehouse Management System with proficiency.
  • Assist management with facility layout and design to efficiently utilize the WMS.
  • Project development and implementation.
  • Monitor WMS for inventory management control.
  • Interface with operation staffs to maximize system efficiencies.
  • Develop, implement, and monitor sites performance systemically.
  • Analyze system discrepancies; generation of reports as necessary.
  • May write crystal programs as required to facilitate the success of the total network.
  • Interface with customer host representative to identify and resolve issues systemically.
  • Diagnose complex end user device issues, recommend and document process for resolutions.
  • Develop and maintain training materials and guides to using the system.

Benefits

  • Affordable medical, dental, and vision coverage available beginning on your 30thday
  • PTO program for all associates, including paid holidays and vacation
  • 401(k) with generous company match
  • Tuition reimbursement program
  • Excellent training and career advancement opportunities
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