Transportation Systems Coordinator
About The Position
Provide customer service and administrative support in the enhancement, development, expansion and daily operations of Seattle Children's alternative transportation program. Serve as a primary point of contact for in-person, electronic, and telephone inquiries, providing timely, accurate and appropriate information to all staff who contact the department. Assist workforce with alternative commute planning and with parking needs. Participate in outreach efforts to workforce to ensure understanding of transportation offerings. Provide feedback from customers and track relevant customer service data for use in program development. Assist in the audit of parking utilization records for accuracy.
Requirements
- Associate’s Degree or equivalent education and experience
- Minimum of 2 years customer service, project planning /implementation or administrative support experience.
Nice To Haves
- Bachelor’s Degree in Public Administration, Business, Healthcare, or related fields.
- 3-5 years experience in customer service, project planning/implementation, or administrative support.
Responsibilities
- Serve as a primary point of contact for in-person, electronic, and telephone inquiries, providing timely, accurate and appropriate information to all staff who contact the department.
- Assist workforce with alternative commute planning and with parking needs.
- Participate in outreach efforts to workforce to ensure understanding of transportation offerings.
- Provide feedback from customers and track relevant customer service data for use in program development.
- Assist in the audit of parking utilization records for accuracy.
Benefits
- medical
- dental
- vision plans
- 403(b)
- life insurance
- paid time off
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
