Systems and Server Virtualization Engineer
About The Position
Responsible for engineering, implementing, administering, monitoring, and optimizing server, virtualization, endpoint, and cloud-connected infrastructure that enables safe, secure, and reliable healthcare operations across the Health System. The role leads and supports the design, configuration, lifecycle management, patching, performance tuning, and proactive monitoring of Microsoft Windows server platforms, VMware environments, Citrix technologies, SCCM, Intune, SolarWinds, storage systems, and related services supporting clinical, business, and patient care applications. The engineer ensures high availability, resiliency, performance, and security for systems supporting electronic health records, clinical workflows, revenue cycle, communication tools, and other mission-critical healthcare technologies. The role partners with Information Systems colleagues, Information Security, clinical and operational stakeholders, and vendors to deliver compliant, scalable, cost-effective, and resilient infrastructure solutions aligned with healthcare regulations, downtime readiness, disaster recovery, and continuity of care.
Requirements
- Enthusiastic and flexible team player with healthcare operational knowledge, project management skills, and organizational skills.
- Excellent organization and planning skills, with the ability to adjust priorities as business needs change.
- Strong written and verbal communication skills, including technical writing and creation of project documentation.
- Ability to exercise discretion and independent judgment in workflow design, problem solving, and projects supporting business needs.
- Excellent analytical skills and proven ability to solve problems in verbal and written communications.
- Ability to create, understand, and follow processes for critical maintenance procedures.
- Willingness and ability to learn and use new technologies and procedures.
Responsibilities
- Engineer, implement, administer, monitor, and optimize server, virtualization, endpoint, and cloud-connected technologies that enable healthcare operations and clinical system availability.
- Engineer, administer, and support Microsoft Windows server environments and related infrastructure used by clinical, financial, and business applications.
- Engineer and support VMware ESXi, vSphere, and vCenter environments, including host lifecycle management, virtual machine provisioning, performance tuning, patching, capacity planning, and issue resolution.
- Contribute to infrastructure design, standards development, architecture alignment, and technical recommendations for server, virtualization, storage, monitoring, and cloud-connected platforms.
- Lead or support system upgrades, platform migrations, lifecycle replacements, and maintenance activities.
- Support Citrix environments and integrated third-party systems and peripherals used in clinical and operational settings, including document management, scanning, printing, voice recognition, and faxing technologies.
- Perform file system, storage, and capacity management on Windows and Linux systems.
- Administer and support SCCM and Intune for software distribution, patching, imaging, compliance, device configuration, and endpoint lifecycle management.
- Install, administer, and maintain monitoring and administrative tools, including SolarWinds.
- Monitor performance metrics, analyze alerts, identify root causes, and resolve complex infrastructure and application availability issues while considering their impact on clinical workflows and patient care.
- Support hybrid infrastructure and basic cloud-connected services, including identity, device management, monitoring integration, and connectivity between on-premises and cloud platforms.
- Engineer and support user and system access management, including Active Directory, policy application, group membership, privileged access, and working environment configuration.
- Plan, validate, and apply platform upgrades, security updates, firmware, and patches to production and non-production systems according to maintenance schedules, risk considerations, validation requirements, and change control processes.
- Lead and participate in capacity planning, performance tuning, lifecycle management, and infrastructure optimization for stable, secure, and scalable platforms supporting 24/7 healthcare delivery.
- Collaborate with Information Systems colleagues, Information Security, service desk teams, vendors, and clinical or operational stakeholders on resilient infrastructure solutions.
- Create and maintain system documentation, engineering standards, support procedures, build guides, and scripting or automation solutions.
- Participate in change control, validation, operational review, and project delivery processes for infrastructure, endpoint, virtualization, and application support initiatives.
- Support downtime readiness, backup and recovery, disaster recovery planning, and business continuity activities.
- Continue learning and use new technologies and procedures as they develop in the role and organization.
- Embrace technological advances that support effective and efficient communication.
- Adjust priorities to changing business needs and explain complex technical concepts in terms understandable to end users.
- Create, understand, and follow processes to ensure successful execution of critical maintenance procedures.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
