Systems Analyst 3 (304FM202739)

LMG Technology Services•Austin, TX

2d•Remote

About The Position

The candidate will join CPA's Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. This program includes HR/Payroll, Financials, STARR, and all ancillary systems. The candidate must be adaptable and capable of learning and integrating new systems and platforms as needed, such as CGI Advantage. CAPPS Financials is the State of Texas Enterprise Resource Planning (ERP) system, built on Oracle PeopleSoft Financial Supply Chain Management (FSCM) version 9.2, Image 53. It encompasses General Ledger, Accounts Payable, Purchasing/Requisition, Asset Management, Commitment Accounting, Travel & Expense, Project Costing, Contracts, Grants, Inventory, Cash Receipts, and AR/Billing. The selected candidate will need extensive knowledge of CAPPS Financials reporting tools and proficient knowledge of PeopleSoft's integration with all other deployed modules and ancillary tools and systems. Additionally, the candidate must complete a minimum of ten (10) hours of relevant professional training annually without compensation from CPA.

Requirements

10 years of extensive knowledge and understanding of State of Texas applicable policies.
10 years of extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, etc. to support functional responsibilities.
10 years of extensive knowledge and experience performing system configuration changes.
10 years of experience working with the Purchasing (PO) core module of PeopleSoft FSCM version 9.2.
8 years of extensive knowledge supporting and providing oversight with batch jobs, i.e., Run My Jobs (RMJ).
8 years of extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.
8 years of extensive Texas public sector experience, directly working for or supporting a large network (30 or more) of Texas state government agencies.
8 years of extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication.
8 years of extensive familiarity with support tools such as PUM, Fluid and Elastic Search.
8 years of experience performing functional project management activities in support of CPA’s CAPPS program.
8 years of experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3.
8 years of experience participating in Disaster Recovery exercises.
8 years of experience preparing and presenting executive-level presentations.
8 years of experience gathering and presenting applicable data in support of a variety of audits and open records requests.
8 years of extensive experience supporting the CAPPS Financials tower in PeopleSoft FSCM version 9.2.
8 years of experience developing requirements, analyzing, designing, developing, testing, and implementing components of two or more of CPA's statewide systems: CAPPS, TINS, SPA, and USAS.
8 years of experience planning and coordinating the Fiscal Year Process at a statewide level.
6 years of experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process.
6 years of experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements.
6 years of experience preparing WCAG 2.1-compliant materials for distribution.
5 years of experience working with the CAPPS Financials Purchasing module.
3 years of knowledge of Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
Experience in gathering business requirements for large projects.
Ability to work independently in a diverse team environment with on-site and remote team members.
Strong written, verbal, and interpersonal communication skills.
Knowledge of project management methodologies.
Knowledge of technical and functional attributes of Oracle PeopleSoft.
Problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary.
Experience with Agile and other SDLC methodologies.
Experience with ITIL methodologies.
Experience with or knowledge of information security frameworks (i.e., NIST).

Nice To Haves

10 years of experience working with the Asset Management (AM) core module of PeopleSoft FSCM version 9.2.
10 years of experience working with the General Ledger core module of PeopleSoft FSCM version 9.2.
10 years of experience working with the Accounts Payable core module of PeopleSoft FSCM version 9.2.
10 years of experience working with the Inventory non-core module of PeopleSoft FSCM version 9.2.
6 years of experience working with the Accounts Receivable/Billing non-core module of PeopleSoft FSCM version 9.2.
6 years of experience working with the Project Costing non-core module of PeopleSoft FSCM version 9.2.
6 years of experience working with the Strategic Sourcing non-core module of PeopleSoft FSCM version 9.2.
6 years of experience working with the Travel & Expense non-core module of PeopleSoft FSCM version 9.2.

Responsibilities

Performing highly advanced (senior-level) consultative services and functional assistance related to supporting the CAPPS Program.
Providing functional CAPPS Purchasing (PO) and Contracts module subject matter expertise, including module coordination, production support, issue resolution, configuration, maintenance, business process leadership, change management, enhancements, testing (functional and UAT coordination), integrations, compliance, policy alignment, training, user support, reporting, analytics, and release management.
Performing functional configuration skills, including Purchasing Business Unit setup, Requisition setup and processing, Procurement Options and PO Defaults, Vendor setup and maintenance, Item Categories and Purchasing Attributes, Approval Workflow and Routing, Strategic Sourcing and Contract Management, Purchase Orders and Receiving, Inventory Business Unit and Item setup, ChartField and Accounting configuration, Budget Checking (Commitment Control), integration with AP, Inventory, eProcurement, Contracts, and Receiving, CAPPS USAS T-Code Configuration, CAPPS Systems Codes Configuration, configuring and supporting Requisitions, Purchasing, Contracts, and Inventory modules, supporting requisitions, sourcing, contracts, purchase orders, receiving, and inventory transactions, and supporting vendor, contract, and procurement processes.
Utilizing technical skillsets for applicable tools, including understanding Application Designer (records, fields, pages, components), SQR and BI Publisher report customization, SQL proficiency, understanding of PeopleSoft security (including State of Texas multitenancy requirements), and planning, designing, developing, implementing, supporting, and maintaining IT security measures.
Monitoring all CAPPS PO batch jobs, including tracking job schedules, monitoring job execution, detecting and responding to failures, validating output, managing dependencies, performance tuning, documentation, communication and escalation, and ensuring compliance when schedules are altered.
Demonstrating tools and environment knowledge, including PUM (PeopleSoft Update Manager) and Change Assistant, Fluid UI changes and page navigation, lifecycle management and selective adoption, Elasticsearch/Search Framework, and data migration and compare reports.
Engaging in cross-functional collaboration, including strong problem-solving and troubleshooting, requirements gathering for break/fix or system enhancements, documentation and testing (UAT, regression testing), incident management in systems like ServiceNow and BOSSDesk, and communication with policy personnel, other analysts, agencies, and the Managed Services Tier 3 vendor.
Understanding and accounting for interdependence on legacy systems (USAS, TINS, etc.).
Providing structured cross-training to support junior analyst capability growth.
Providing comprehensive training and support to agency personnel.
Coordinating and participating in project-level activities, including expansions, module implementations, enhancements, understanding interdependence on legacy systems, cyclic processes (fiscal year-end), state legislative changes, federal mandates, and third-party integrations, and performing all duties following CPA’s processes, policies, and procedures within project scope and on schedule.
Coordinating the Fiscal Year-End, including planning, scheduling, communicating, reconciliations, verifications, and system configurations and maintenance.
Participating in the CAPPS Financials functional design phase, including creating/reviewing Functional Design Documents (FDDs), performing functional configuration system changes, and other functional activities.
Providing Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration, in coordination with a Managed Services vendor.
Ensuring all digital products and content meet WCAG 2.1 accessibility standards.
Overseeing and acting as the first line of support to ensure accurate data production, security enforcement (including multi-tenancy), system efficiency, and policy enforcement.
Performing all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices.
Actively participating in CPA’s Major Incident Management (MIM) process for P1 and P2 incidents.
Participating in Disaster Recovery and Upgrade Testing activities.
Making presentations at CAPPS User Groups and the CAPPS Steering Committee as requested.
Participating in an annual SOC-1 attestation audit.
Performing other related Work as assigned.