Systems Analyst

Marriott•New Orleans, LA

10d

About The Position

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server systems, supporting hardware and software, user accounts, and computer/telephone rooms. Train and instruct users in the proper use and security of systems. Troubleshoot, repair, and resolve technical problems related to computer hardware and software, LAN and WAN networks, and internet connectivity. Respond to program error messages, provide network communications support and technical guidance, and refer major problems to vendors or technicians. Analyze, recommend, and implement process improvements; consult with others to assess and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment and systems. Plan and coordinate IT equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures; provide end-user support for applications; manage network disk space; maintain an accurate inventory of technological devices; operate computer and equipment controls; and ensure backup tapes are locked in a fireproof safe. The role also requires following company policies and procedures, reporting accidents and unsafe conditions, protecting confidential information and company assets, addressing guest service needs, assisting colleagues, communicating professionally, and supporting a positive, collaborative workplace. The employee is expected to uphold quality standards, identify and implement improvements to efficiency, productivity, quality, safety, and cost savings, and perform other reasonable duties as requested by supervisors. Physical activities include moving objects weighing up to 50 pounds, standing, sitting, or walking for extended periods, using computers and POS systems, and moving on stairs or ramps.

Requirements

At least 2 years of related work experience.
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds; stand, sit, or walk for extended periods; use computers and POS systems; and move up and down stairs or ramps.

Nice To Haves

Technical, trade, or vocational school degree.

Responsibilities

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server systems, hardware, software, user accounts, and computer/telephone rooms.
Train and instruct users in proper system use and security.
Troubleshoot, repair, and resolve technical issues involving computer hardware and software, LAN, WAN, and internet systems.
Respond to program error messages and provide network communications support and technical guidance.
Refer major technical problems to vendors or technicians.
Analyze, recommend, and implement process improvements; consult with others to assess and resolve computing needs and system requirements.
Inspect, test, and diagnose computer equipment and systems.
Plan and coordinate IT equipment installations, moves, additions, changes, and system enhancements.
Plan, coordinate, and implement network security measures.
Provide end-user support for applications and manage disk space for the network.
Maintain an accurate inventory of technological devices and ensure backup tapes are secured in a fireproof safe.
Follow company policies, report accidents and unsafe conditions, protect confidential information and company assets, and address guest service needs.
Communicate professionally, assist other employees, and build positive working relationships to support common goals.
Maintain quality standards and identify and implement improvements to efficiency, productivity, quality, safety, or cost savings.
Perform other reasonable duties as requested by supervisors.