System Analyst, Manhattan Active WMS

Exol

101d•Remote

About The Position

Exol is seeking a Systems Analyst to serve as the functional expert for Manhattan Active WMS (MAWM). The role bridges operational needs and system capabilities, handling solution design, end-to-end configuration, data setup, testing, and operational support across Exol’s North American retail, wholesale, eCommerce, and 3PL fulfillment network. The Systems Analyst translates business requirements and operational workflows into MAWM configurations; sets up master data and manages environment configuration migrations; and configures warehouse processes from receiving through shipping. The role also supports system integrations, testing, deployment, production support, and continuous improvement. Travel of up to 25% may be required. Employees must have a valid driver’s license and be able to drive and/or fly to client and other customer locations. Employees are responsible for owning a credit card and managing expenses personally, with reimbursement on a bi-weekly basis.

Requirements

Minimum 5 years of hands-on experience configuring, deploying, and supporting Manhattan Active WMS.
Deep understanding of warehouse workflows, including receiving, putaway, inventory and wave management, picking, packing, shipping, and returns.
Familiarity with APIs, EDI, and enterprise systems.
Strong troubleshooting and documentation skills.
Ability to work effectively across operational, technical, automation, and customer-facing teams.
Ability to travel up to 25%.
Valid driver’s license and ability to drive and/or fly to client and other customer locations.
Ability to own a credit card and manage expenses personally, with reimbursement on a bi-weekly basis.

Nice To Haves

Bachelor’s degree in supply chain, IT, Logistics, or a related field is preferred.
Experience implementing MAWM in highly automated, multi-site, or multi-client 3PL environments.
Experience integrating WMS with ERP, TMS, or Material Handling Systems (MHS/WES).
Background participating in fast-paced facility startups and operational go-lives.

Responsibilities

Translate business requirements and operational workflows into Manhattan Active WMS configurations.
Perform master data setup for customers, facilities, inventory, and locations, and manage environment configuration migrations.
Configure end-to-end warehouse processes from receiving through shipping according to Exol standards.
Support integrations between the WMS and external systems, including ERP, TMS, automation, APIs, and EDI, and troubleshoot data flows.
Develop and execute SIT/UAT scenarios, document test results, and manage defect resolutions.
Lead cutover planning, deployment execution, and post-production hypercare and stabilization.
Perform root-cause analysis on system issues and drive production incident resolution.
Identify system opportunities to improve warehouse processes, inventory accuracy, and operational productivity.
Maintain functional designs, SOPs, test scripts, and training materials.
Travel to client and other customer locations as needed, up to 25%.