Systems Analyst

State of Maine•Augusta, GA

About The Position

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT) provides IT support to more than 13,000 employees and oversees enterprise applications that serve the business needs of the State of Maine and its agencies. MaineIT seeks a Systems Analyst who will represent its C.A.R.E. values: Customer-focus, Accountability, Responsiveness, and Empathy. The position provides advanced technical services involving the analysis, design, development, and implementation of complex application systems. The analyst researches and analyzes business needs, defines application scope and objectives, and designs interfaces that connect and integrate systems to meet business requirements. The role works with a diverse Agile team of programmers, testers, business product owners, and architects, and includes mentoring team members in systems analysis and problem-solving. The analyst participates in all phases of the software development life cycle, from requirements definition and documentation through systems analysis and design, system integration, user acceptance testing, and deployment coordination. The role also facilitates team and vendor processes to ensure compliance with MaineIT policies and procedures. The position is based in Augusta, with telework available; it is currently not eligible for visa sponsorship or STEM OPT extensions.

Requirements

  • Four years of combined higher-level programming and/or systems analysis and design experience.
  • Knowledge of all phases of the software development life cycle and the project development cycle.
  • Strong oral and written communication skills, including the ability to write clearly and effectively.
  • Demonstrated experience gathering business requirements for system design.
  • Experience writing queries and analyzing data using SQL.
  • Experience with Agile development methodology and practices.
  • Ability to establish and maintain effective working relationships in a fast-paced team environment.
  • Experience writing and executing test plans, with attention to detail and quality.
  • Proficient time management skills.
  • Ability to self-organize and help teams self-organize.
  • A Master’s Degree in Computer Science from an accredited educational institution may substitute for two years of programming experience.

Nice To Haves

  • Solid working experience with web applications and other current technologies.
  • Experience in data design, data analysis, and data mining using SQL.

Responsibilities

  • Analyze and document business and system interactions.
  • Research and analyze business needs and define application scope and objectives.
  • Design technical solutions to business issues and interfaces that connect and integrate systems.
  • Work with the Application Development team to implement technical solutions.
  • Participate in requirements definition and documentation, systems analysis and design, system integration, user acceptance testing, and deployment coordination.
  • Facilitate processes for teams and vendors to ensure compliance with MaineIT policies and procedures.
  • Mentor team members in systems analysis and problem-solving.
  • Gather business requirements for system design, using methods such as story mapping, impact mapping, and user story writing and refinement.
  • Write queries and analyze data using SQL.
  • Write and execute test plans with attention to detail and quality.

Benefits

  • 13 paid holidays, 12 days of sick leave, and at least three weeks of annual vacation leave; vacation accrual increases with years of service.
  • Personal leave for overtime-exempt employees.
  • State contribution toward employee-only health insurance premiums, covering 85%–100% depending on salary; dependent coverage is also available.
  • A 5% employee-only health insurance premium credit for participation, subject to program requirements.
  • State-paid employee-only dental insurance premiums.
  • State contribution of 14.06% of pay to the Maine Public Employees Retirement System (MainePERS).
  • Gym membership reimbursement of up to $40 per month.
  • Health and dependent care flexible spending accounts.
  • Eligibility for Public Service Student Loan Forgiveness.
  • Employee assistance through the Living Resources Program.
  • Forty-two consecutive calendar days of fully paid parental leave for employees welcoming a child; additional unpaid leave may be available under the Family and Medical Leave Act.
  • Voluntary deferred compensation through a MaineSaves 457(b) account.
  • A 15% recruitment and retention stipend and eligibility for a 5% training bonus are included in the stated salary information.
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