Systems Analyst - SAP SD

Alphatec Spine•Memphis, TN

6d•$120,000 - $140,000

About The Position

The SAP SD Analyst supports, enhances, and optimizes Sales and Distribution (SD) processes in an SAP S/4HANA environment, with a strong focus on end-to-end Order-to-Cash (O2C). The role requires functional SD expertise, understanding of inventory and logistics integrations, and close collaboration with Supply Chain, Customer Service, Finance, and Warehouse Operations. The analyst provides day-to-day support for sales orders, deliveries, billing, returns, pricing, ATP, and credit management; configures and maintains OTC modules; supports related SAP integrations; and resolves issues affecting order processing, billing, fulfillment, and inventory accuracy. The role also supports MyMediSet integrations, SAP releases and enhancements, testing and production cutovers, and coordination with ABAP and integration teams. It translates business requirements into technical specifications and maintains process, configuration, testing, and user documentation. ATEC Spine states that it provides equal employment opportunities and reasonable accommodations. Candidates for this position must be authorized to work in the United States without current or future employer sponsorship. For U.S. roles requiring hospital access, employees must be eligible for and maintain required hospital credentials, including applicable physical and vaccination requirements. The stated full-time annual salary range is $120,000 to $140,000; compensation depends on qualifications, education, skills, experience, and internal equity.

Requirements

Bachelor’s degree in Information Systems, Business, Supply Chain, or a related field.
At least 5 years of hands-on experience as an SAP SD Analyst.
Strong experience with SAP S/4HANA SD configuration and support.
Solid understanding of SD integration with Inventory Management, FICO, and SAP EWM.
Knowledge of supporting third-party systems such as Salesforce, MyMediSet, or similar through interfaces.
Knowledge of Order-to-Cash processes and the inventory lifecycle.
Ability to analyze issues across multiple systems and identify root causes.
Familiarity with project management tools such as Jira, MS Project, or Smartsheet, and methodologies such as Agile and Waterfall.
Strong analytical and problem-solving skills.
Excellent communication and documentation skills, including the ability to explain complex technical concepts to non-technical stakeholders.
Ability to work cross-functionally, manage multiple priorities and assignments with attention to detail, and work independently and collaboratively in a fast-paced environment.
Excellent written and verbal communication skills for communicating with customers, team members, external data providers, and management.
Ability to keep up with technology trends and assess and recommend process, design, and operational improvements.
Must be authorized to work in the United States without current or future employer sponsorship.
For roles requiring access to hospital facilities, must be eligible for and maintain required hospital credentials, including meeting applicable physical and vaccination requirements.

Nice To Haves

Experience in medical device, life sciences, or regulated industries.
Familiarity with SAP EWM concepts, including inbound/outbound deliveries and warehouse tasks.
Experience with SAP CPI/PI/PO, IDocs, or API-based integrations.

Responsibilities

Provide day-to-day support for SAP SD processes, including sales orders, deliveries, billing, returns, pricing, ATP, and credit management.
Configure and maintain SAP OTC modules, including Sales & Distribution, Rebates, Contracts, and Pricing.
Support integrations with related SAP modules, particularly Finance (FI/CO), Materials Management (MM), and Supply Chain.
Troubleshoot and resolve SD issues affecting order processing, billing, and customer fulfillment.
Support and monitor MyMediSet integration for inventory visibility, replenishment, and item-level tracking.
Analyze and resolve inventory discrepancies across S/4HANA, MyMediSet, and SAP EWM.
Partner with Customer Service, Supply Chain, Finance (FICO), and Warehouse Operations to support O2C and fulfillment processes.
Coordinate with ABAP and integration teams, including CPI/PI/PO, IDocs, and APIs, on interfaces and enhancements.
Participate in SAP releases, upgrades, and enhancement projects.
Lead or support unit testing, integration testing, UAT, and production cutovers.
Maintain process and configuration documentation and test scripts.
Translate business requirements into technical specifications and bridge technical and non-technical teams.
Create and maintain business requirements, system configurations, test scripts, and user guides.
Perform other duties as assigned.