Systems Analyst - SAP SD
About The Position
The SAP SD Analyst supports, enhances, and optimizes Sales and Distribution processes in an SAP S/4HANA environment, with a strong focus on end-to-end Order-to-Cash (O2C). The role requires functional SAP SD knowledge, understanding of inventory and logistics integration points, and effective collaboration with Supply Chain, Customer Service, Finance, and Warehouse Operations. The analyst provides day-to-day support for SAP SD processes, configures and maintains OTC modules, troubleshoots issues, and supports integrations with related SAP modules and third-party systems. The role also participates in releases, upgrades, enhancement projects, testing, and production cutovers, while maintaining process and technical documentation. It serves as a bridge between technical and non-technical teams by translating business requirements into technical specifications.
Requirements
- Bachelor’s degree in information systems, Business, Supply Chain, or a related field.
- 5+ years of hands-on experience as an SAP SD Analyst.
- Strong experience with SAP S/4HANA SD configuration and support.
- Solid understanding of SD integration with Inventory Management, FICO, and SAP EWM.
- Knowledge supporting third-party systems such as Salesforce, MyMediSet, or similar via interfaces.
- Knowledge of Order-to-Cash processes and the inventory lifecycle.
- Ability to analyze issues across multiple systems and identify root causes.
- Familiarity with project management tools such as Jira, MS Project, or Smartsheet, and with Agile or Waterfall methodologies.
- Strong SAP SD configuration and troubleshooting skills.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation skills, including the ability to explain complex technical concepts to non-technical stakeholders.
- Ability to work cross-functionally, manage multiple priorities and assignments with attention to detail, and work independently and collaboratively in a fast-paced environment.
- Ability to keep up with technology trends and assess and recommend process, design, and operational improvements.
- Must be authorized to work in the United States without current or future employer visa sponsorship.
- For U.S. roles requiring access to hospital facilities, must be eligible for and maintain credentials at required hospitals, including meeting applicable physical and vaccination requirements.
Nice To Haves
- Experience in medical device, life sciences, or regulated industries.
- Familiarity with SAP EWM concepts, including inbound and outbound deliveries and warehouse tasks.
- Experience with SAP CPI / PI / PO, IDocs, or API-based integrations.
Responsibilities
- Provide day-to-day support for SAP SD processes, including sales orders, deliveries, billing, returns, pricing, ATP, and credit management.
- Configure and maintain SAP OTC modules, including Sales & Distribution, Rebates, Contracts, and Pricing.
- Support integrations with related SAP modules, particularly Finance (FI/CO), Materials Management (MM), and Supply Chain.
- Troubleshoot and resolve SD-related issues affecting order processing, billing, and customer fulfillment.
- Support and monitor the MyMediSet app integration for inventory visibility, replenishment, and item-level tracking.
- Analyze and resolve inventory discrepancies across S/4HANA, MyMediSet, and SAP EWM.
- Partner with Customer Service, Supply Chain, Finance (FICO), and Warehouse Operations to support O2C and fulfillment processes.
- Coordinate with ABAP and integration teams (CPI/PI/PO, IDocs, APIs) to support interfaces and enhancements.
- Participate in SAP releases, upgrades, and enhancement projects.
- Lead or support unit testing, integration testing, UAT, and production cutovers.
- Maintain process documentation, configuration documentation, and test scripts.
- Translate business requirements into technical specifications and act as a bridge between technical and non-technical teams.
- Create and maintain business requirements, system configurations, test scripts, and user guides.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
