Systems Analyst

KēSTA I.T.•Lansing, MI

4d•Hybrid

About The Position

KēSTA I.T. is actively seeking an experienced System Analyst for an immediate contract engagement. This role will serve as a key liaison between business stakeholders and technical delivery teams, gathering, analyzing, and documenting clear, actionable, and testable business requirements. The position supports Agile projects by analyzing current- and future-state business processes, coordinating requirements, supporting quality assurance, developing test plans, and maintaining project backlogs. The ideal candidate will possess strong business analysis and Agile experience, with a mentoring and knowledge-transfer mindset to help business teams establish sustainable processes and successfully transition solutions from project implementation into ongoing operations.

Requirements

5+ years of experience as a Business Analyst or System Analyst.
5+ years of experience with Quality Assurance concepts and processes.
5+ years of experience working with Agile project management tools and managing epics, features, user stories, and tasks throughout the project lifecycle.
5+ years of experience understanding and collaborating across Business Analyst, QA, and Development roles and responsibilities.
5+ years of experience documenting current-state and future-state processes and developing supporting business or technical content.
Strong experience gathering, analyzing, documenting, and validating business requirements.
Experience developing test plans and supporting business-led testing activities.
Strong understanding of Agile methodologies, project delivery practices, and Scrum principles.
Strong communication, facilitation, organizational, and problem-solving skills.
Ability to manage multiple priorities while maintaining project schedules and stakeholder expectations.
Ability to work effectively with cross-functional technical and business teams.

Nice To Haves

3+ years of experience developing and maintaining product roadmaps.
3+ years of experience with project management methodologies and Agile practices.
3+ years of experience using business analysis and process modeling tools such as Figma, Visio, or similar applications.
Experience serving as a ScrumMaster or Agile facilitator.
Experience with Jira, Monday.com, Azure DevOps, or comparable Agile lifecycle management platforms.
Experience with process improvement, workflow analysis, and business process reengineering.
Strong mentoring and knowledge-transfer capabilities.

Responsibilities

Lead business analysis activities to identify, document, validate, and maintain functional and business requirements throughout the project lifecycle.
Facilitate requirements workshops and stakeholder discussions to understand business needs, impacted processes, system functionality, and data requirements.
Translate business objectives into detailed requirements that are clear, unambiguous, measurable, and testable.
Analyze existing processes and develop future-state workflows to identify opportunities for process improvement and increased operational efficiency.
Work with business stakeholders to develop comprehensive test plans, test scenarios, and repeatable testing processes.
Establish and document repeatable business and technical procedures that can be used for ongoing maintenance and operational support.
Serve as a ScrumMaster or Agile facilitator, helping teams effectively manage ceremonies, workflows, priorities, and project deliverables.
Create, organize, and maintain Agile backlogs, including epics, features, user stories, and tasks, using tools such as Jira, Monday.com, or similar platforms.
Partner with Product Owners and stakeholders to prioritize backlog items and ensure requirements remain aligned with project objectives and timelines.
Monitor project scope and requirements to identify changes, dependencies, risks, and potential impacts to project outcomes.
Collaborate with project managers and cross-functional teams to ensure required project documentation and deliverables are completed on schedule.
Support quality assurance activities by ensuring requirements are sufficiently detailed to support effective testing and validation.
Apply knowledge of data governance principles to ensure appropriate stakeholders are involved in decisions related to business and system data.
Analyze and assist with resolving critical issues related to requirements, business processes, system functionality, and project delivery.
Evaluate the potential business impact of changes to scope, requirements, processes, or system functionality.
Coordinate with developers, QA testers, solution architects, database professionals, UI/UX teams, vendors, and other technical resources to ensure a shared understanding of requirements and proposed solutions.
Contribute to project documentation, process models, roadmaps, technical materials, and knowledge-transfer resources.
Promote Agile best practices and help business and delivery teams develop sustainable processes that support the transition from implementation to maintenance.
Provide mentoring, guidance, and knowledge transfer to business users and project team members as needed.
Communicate complex business and technical concepts effectively to both technical and non-technical audiences.