Systems Analyst - Revenue Cycle QA & Sys Integration - Sharp Corporate - Day Shift - Full Time

Sharp HealthCare•San Diego, CA

About The Position

The Systems Analyst supports the implementation and ongoing operation of Patient Financial Services (PFS) business and departmental automated information systems. The role reviews PFS processes and user needs, supports billing and cash goals, documents system features, troubleshoots issues, coordinates system projects, and develops and delivers training for automated systems. Candidates with operational and systemic knowledge of Epic HB Billing and Claims are preferred. The position is full-time, day shift, with an 8-hour shift and a usual schedule of 7:00 a.m. to 3:30 p.m. Start time is flexible between 6:00 a.m. and 9:00 a.m. Weekend work is required as needed; on-call duty is not required. The hourly pay range is $44.180 to $63.840, with a midpoint of $57.000. Actual pay depends on factors including experience, skills, education, internal alignment, and marketplace considerations.

Requirements

At least 4 years of experience in a hospital or clinic system, preferably in business services.
Bachelor's degree in an applicable field, such as Business Administration, Information Systems, or Health Care Administration; relevant experience exceeding three years may be substituted.
Excellent working knowledge of medical terminology, CPT and HCPCS codes, RBRVS codes, and payer-specific utilization and their modification and use.
Knowledge of federal and state regulations related to hospital and/or physician billing.
Strong understanding of accounting principles.
Ability to communicate clearly and concisely, verbally and in writing, with clinical, technical, and management personnel.
Ability to plan, organize, and implement necessary changes without alienating others and to use resources in an organized manner.
Strong PC skills with standard Windows applications.

Nice To Haves

At least 3 years of experience in systems analysis or data-processing activities.
Operational and systemic knowledge of Epic HB Billing and Claims applications.

Responsibilities

Support implementation and ongoing operation of Patient Financial Services business and departmental automated information systems.
Understand financial issues and help ensure accurate training and systems.
Identify system enhancements that help PFS achieve departmental billing and cash goals.
Develop training materials and other projects cost-effectively.
Document automated system features using materials such as memos, policies and procedures, training materials, newsletters, and user manuals.
Maintain awareness of application and system documentation.
Analyze department and user needs by meeting with front-end and back-end staff and management.
Review department processes and support optimal functionality and user satisfaction in line with departmental goals and objectives.
Serve as an in-house consultant for proposed and implemented systems.
Coordinate and perform troubleshooting activities.
Coordinate multiple projects using appropriate prioritization, timing, and creativity.
Perform other departmental tasks independently, including tasks not specific to automated system support.
Respond to daily user requests concerning system functionality or errors.
Coordinate departmental, vendor, and Information Systems resources for system implementations or enhancements within required guidelines and timeframes.
Identify target-date, cost, or outcome variances and obtain management approval in advance.
Coordinate or develop, implement, and deliver automated-systems training for internal and external customers.
Review the need for refresher or update training at least annually and arrange or provide training as needed.
Maintain a professional demeanor and follow organizational ethical and professional standards and policies.
Work cooperatively in a team, maintain good public relations with physicians, employees, managers, and other staff, and offer suggestions to improve service.
Adapt to new assignments and changes in workload, staff, and policies; assist with implementing new and existing procedures; and demonstrate interest in self-development.