Revenue Cycle Systems Analyst
About The Position
Serves as the primary contact for information technology issues related to software applications used by Revenue Cycle. Provides first-level support for revenue cycle software and applications, including implementation and testing. Creates and manages system builds, supports computer-based research, investigates system defects and enhancement requests, generates reports, and participates in process improvement initiatives. Independently works on large-scale data processing projects as a project leader, performing system and business analysis, developing system designs, and overseeing system development and implementation. Monitors and maintains daily operations of revenue cycle systems and applications.
Requirements
- Bachelor’s degree in Business Administration, Healthcare Administration, or a related discipline and two years of experience with revenue cycle applications; alternatively, a high school diploma or equivalent and six years of experience with revenue cycle software applications.
- Good oral and written communication skills.
- Working knowledge of computers.
- Ability to handle and maintain confidential information.
- Ability to work independently or cooperatively as a team member.
- Ability to adapt to varying workloads and assignments.
- Ability to understand written and oral communication.
- Ability to prioritize tasks.
Nice To Haves
- Proficiency in Epic Resolute or a similar module.
- Two years of experience in hospital billing and revenue cycle reporting.
Responsibilities
- Supports Revenue Cycle applications, including Epic, Tableau, and Clearinghouse, and maintains an understanding of supported applications.
- Monitors and corrects system errors as assigned.
- Analyzes existing systems and complex workflows using knowledge of existing and optimal user workflows.
- Develops, maintains, and manages department-related databases and reports to support research and issue resolution.
- Oversees system configurations and design options and recommends system maintenance or project decisions.
- Prepares test scripts, participates in testing, and documents issues and requests.
- Imports and exports data independently.
- Identifies automation opportunities and leads robotic process automation requirements design and testing.
- Acts as the primary contact and conduit to Information Technology, external vendors, and the IT Help Desk.
- Tests software upgrades to ensure optimal functionality.
- Participates in building and assessing vendor application packages for upgrades and enhancements.
- Leads Revenue Cycle projects as assigned and escalates issues as needed.
- Troubleshoots and isolates issues with department-specific applications.
- Monitors application performance and recommends improvements.
- Works with Information Technology to ensure accurate and timely data processing and prioritization of projects, incidents, and enhancement requests.
- Monitors system performance and metrics to support maximum efficiency.
- Documents system specifications, configurations, and user guides.
- Monitors automations released into production.
- Monitors efficiency metrics to assess process design and identify optimization opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
