Systems Analyst III

MSF • Helena, MT

5d • $89,900 - $112,300 • Onsite

About The Position

At Montana State Fund, taking the long view results in improved experiences for our customers and fellow Montanans. The Systems Analyst III is our newest promotional opportunity for internal MSF employees to help drive strategic and innovative efforts that will result in an exceptional customer experience by providing technical leadership with an end-to-end customer journey perspective. Beyond your technical expertise, you will play a key role in strengthening team cohesion, mentoring colleagues, and breaking down silos across IT and business units. You will help cultivate a culture of shared learning, open communication, and continuous improvement, ensuring that MSF’s systems and teams evolve together. This position blends advanced systems analysis, leadership, and strategic partnership, offering opportunities to influence enterprise‑wide solutions while supporting the growth and development of the people around you.

Requirements

• Professionalism & Integrity when representing MSF across teams and projects.
• Customer-Centric Mindset focused on understanding business needs and delivering effective solutions.
• Communication Excellence, with the ability to translate complex technical concepts clearly.
• Analytical Rigor and strong problem-solving skills.
• Adaptability & Flexibility in a dynamic technical environment.
• Curiosity & Learning Agility to understand new systems, tools, and methodologies.
• Collaborative Relationship Building with both technical and business partners.
• Self-Driven Work Style with strong prioritization and time management.
• Bachelor’s degree plus five (5) years of directly related years of business systems analyst experience AND Relevant IT work experience that includes two (2) years in the insurance industry and one (1) Level 1 insurance certification (Claims, Underwriting or Insurance Professional). OR an equivalent combination of education and experience.
• A minimum of two (2) years of directly related work experience utilizing MSF required technologies from the approved ‘MSF Current Technologies’ document. Equivalent current technologies will also be considered.
• Exceptional organizational and time-management skills, with a proven ability to meet strict deadlines while adapting to shifting priorities in a technical setting.
• Candidates must be current MSF employees to be considered.

Nice To Haves

• Directly related workers compensation business related experience.
• Additional Relevant technical and/or insurance certifications preferred.

Responsibilities

• Project management leadership : Leads and directs project management work by adhering to the Project Methodology standards in all phases of the software development life cycle for all Montana State Fund systems. Provides technical leadership for highly complex business solutions or applications. Leads project teams, develops solution design, identifies issues/risks, escalates, and resolves as appropriate.
• Customer Experience : Develop and maintain quality internal and external customer relationships focused on providing superior service, meeting and managing expectations and being an effective business partner in executing on mission and vision. Be an expert on MSF applications, systems and business processes.
• Technical expertise, requirements elicitation, software evaluations, testing, and automation: Provide technical expertise, advice, and mentoring to other Systems Analysts and IT professionals. Elicit functional and non-functional requirements, analyze existing systems for improvements and partner on strategic solutions. Complete testing and coordinate user acceptance testing.
• Quality assurance programs: Lead and engage collaborative project teams while working closely with customers and information technology technicians to ensure products meet specified requirements and perform within acceptable user expectations. Executes assigned project tasks and applies quality control reviews to ensure products maintain overall system integrity; while proactively working with the business and developers ensure process efficiency, data quality, and/or metadata integrity. Define and document IT quality assurance processes and identify process improvements.
• Business solutions: Interprets and applies system solutions to business problems by developing and producing business queries, and/or reports, and/or business requirements for complex application/system changes and/or data analysis, using MSF report writing tools and methodologies. Provides ongoing change management functions for all application and infrastructure changes. Recommends business process redesign where applicable.

Benefits

• Excellent health insurance with dental, vision, life, long-term disability and more, with optional dependent coverage.
• Flexible spending accounts for dependent care and medical expenses.
• Public employees’ retirement plan tax-deferred contributions with a generous employer match.
• Optional 457(b) deferred compensation to further increase retirement savings.
• Higher education reimbursement and other training and development programs.
• Robust personal leave, paid holidays, and extended leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees