Systems Analyst II - Health & Welfare Benefits Implementations

TELUS Health•Atlanta, GA

About The Position

TELUS Health is seeking a Systems Analyst II to join its Health & Welfare Benefits implementation team. The role supports client implementations of TELUS Health’s proprietary software for managing employee benefits and wellness programs. The analyst configures and deploys solutions, analyzes business requirements, troubleshoots issues, and collaborates with teammates in an Agile environment. The position also involves maintaining quality standards, developing technical and industry knowledge, and contributing to team success through collaboration and knowledge sharing.

Requirements

Bachelor’s degree in IT or equivalent hands-on experience.
1–3 years of experience working in IT, system configuration, or implementation.
SQL expertise.
Ability to read technical documentation and debug issues.
Exceptional communication and interpersonal skills.
Strong organizational and time-management abilities.
Initiative and independence, along with the ability to work as part of a team.
Reliability, flexibility, and adaptability in a fast-paced environment.

Nice To Haves

Experience with ASP, ASP.NET, HTML, JavaScript, or similar languages.
Experience with configuration tools.
Experience with Microsoft Office, including Copilot.
Experience with Azure DevOps.
Knowledge of Health & Welfare benefits and/or payroll.
Experience with MS SQL Server Management Studio.

Responsibilities

Configure and deploy proprietary Health & Welfare software for client implementations.
Diagnose complex issues, develop solutions, and communicate findings clearly.
Participate in Agile team activities, including daily scrums, and support teammates.
Analyze business requirements and translate them into technical configurations.
Produce high-quality work that meets or exceeds expectations.
Learn industry trends, tools, and skills relevant to benefits and healthcare technology.
Share knowledge, foster teamwork, and help colleagues succeed.