Systems Analyst II

Expand EnergySpring, TX

About The Position

This intermediate level position provides troubleshooting, technical advice, and guidance, under general supervision, to business users on a variety of products and services in order to provide resolutions to IT related challenges.

Requirements

  • Intermediate ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Intermediate ability to consider the relative costs and benefits of potential actions
  • Ability to analyze Intermediate problems to develop and evaluate options as well as implement solutions
  • Ability to preserve confidentiality and work with sensitive data
  • Intermediate understanding of systems applications, hardware, software, and company specific applications/processes
  • Intermediate ability to communicate written and verbally with all levels of co-workers, customers, and external contacts
  • Intermediate ability to manage time and prioritize projects to meet established deadlines
  • Minimum: high school diploma
  • Minimum: 2 years related work experience

Nice To Haves

  • Bachelor’s degree - from accredited university - IT, MIS, Computer Science or related field

Responsibilities

  • Performs troubleshooting and minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
  • Conducts research and performs analysis of products, services, protocols, and standards and makes recommendations for improvement
  • Creates knowledge base of content documenting processes, procedures, and best practice standards
  • Analyzes problems to enhance business productivity by providing technical advice, solutions or process recommendations
  • Regulates security access following established procedures to safeguard information
  • Considers business implications of new technologies to the current business environment
  • Designs or implements IT strategies to enhance business productivity
  • Develops and supports business relationships with IT project teams and business customers
  • Assists with project execution at the enterprise level to ensure adherence to project plan methodologies
  • Performs other duties as assigned

Benefits

  • extremely competitive compensation and benefits
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