Systems Analyst I - REMOTE

Velera

2d • $54,000 - $83,600 • Remote

About The Position

The Systems Analyst I will help businesses increase their output and enhance their profitability by improving their IT systems and applications. They should be able to assess existing IT solutions, analyze their functionality, efficiency and productivity, and then help organizations design, develop and implement new technical solutions. This role partners closely with teams across the Enterprise to ensure that the IT services are provided as agreed between the Service Provider(s) both internal and external and the Customer.

Requirements

• Bachelor’s Degree in Computer Science, Computer Engineering and Information Management or equivalent combination of education and experience required.
• 1-3 years of experience supporting users through technical support of the applications, developing procedures and reporting tools, facilitating and coordinating training and other technical support.
• Ability to read SQL queries is very helpful

Nice To Haves

• Three (3) years of experience in financial services strongly preferred.
• Experience establishing SLAs and availability goals to meet business requirements and budget constraints preferred.
• Experience working with regulatory, privacy, security, and associated laws, rules, and regulations, including all applicable standards preferred.

Responsibilities

• Assesses existing IT solutions, analyze their functionality, efficiency and productivity, and then help organizations design, develop and implement new technical solutions.
• Handles technical support tickets and help the users to solve their problems and identify solutions to implement.
• Creates and maintains system documentation.
• Proactively pursues development opportunities and show expected progress on learning plan.
• Creates an environment that promotes end-user self-sufficiency.
• Since input data generally comes from diverse sources, is responsible for recognizing probable conflicts and integrating diverse data elements and sources
• Produces innovative solutions for a variety of complex problems.
• Perform other duties as assigned.

Benefits

• Competitive wages
• Medical with telemedicine
• Dental and Vision
• Basic and Optional Life Insurance
• Paid Time Off (PTO)
• Maternity, Parental, Family Care
• Community Volunteer Time Off
• 12 Paid Holidays
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Mental Health and Well-being: Employee Assistance Program (EAP)
• Tuition Reimbursement
• Wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level