Systems Analyst 3

Ampcus Inc.•Austin, TX

14d•Onsite

About The Position

Seeking two senior Systems Analysts to support a statewide ERP program focused on Human Resources and Payroll operations. The role provides advanced functional and technical support for a large-scale PeopleSoft HCM 9.2 environment serving over 100 agencies and multiple shared-service instances. Candidates will support system enhancements, production operations, compliance initiatives, integrations, testing, incident management, and agency-facing functional consulting activities.

Requirements

8+ years supporting or working directly with Texas state government agencies.
8+ years supporting PeopleSoft HCM 9.2 HR modules.
8+ years knowledge of State of Texas HR policies and procedures.
8+ years knowledge of federal labor laws and regulations.
8+ years experience preparing WCAG 2.1-compliant materials.
8+ years experience interpreting contractual requirements and managing vendor accountability.
8+ years experience with: Data integration, Data quality management, Software Development Life Cycle (SDLC).
4+ years performing functional project management activities within CAPPS environments.
3+ years experience applying ITIL principles, ITSM, and ITAM practices.
3+ years supporting CAPPS Central production and expansion efforts across 100+ agencies and multiple Hub environments.

Nice To Haves

4+ years supporting FMLA administration within CAPPS.
4+ years supporting fiscal year-end activities involving organizational and legislative changes.
4+ years supporting mass salary action processing.
4+ years performing customer-facing support for CAPPS expansion projects.
4+ years gathering requirements and creating functional specifications for legislatively mandated benefits enrollment programs.
4+ years supporting integrations using web services between state agencies.
4+ years performing SQL synchronization activities between CAPPS and legacy systems.
Experience supporting statewide financial systems and legacy production environments.

Responsibilities

Provide senior-level functional and consultative support for statewide HR/Payroll ERP operations.
Serve as a functional subject matter expert for: Workforce Administration, Talent Acquisition Manager/Candidate Gateway (TAM/CG), HR Security and Row-Level Security, State HR policies, labor regulations, and statutory compliance.
Support CAPPS HR/Payroll production operations and agency customers.
Develop and review Functional Design Documents (FDDs).
Perform functional configuration and system setup activities.
Configure and maintain: Job Codes, Positions, Departments, Compensation Structures, Workflow/AWE Approvals, Business Units, SetIDs, and Table Structures.
Create and maintain PS Queries and Business Objects reports.
Configure and support FMLA functionality including: Leave plans and entitlements, Leave types, Payroll and Time & Labor integration, Compliance reporting and audits.
Support technical activities involving: Application Designer, Integration Broker, REST/SOAP integrations, SQR and BI Publisher reporting, SQL development and analysis, PeopleSoft security and multi-tenancy controls.
Support PeopleSoft tools and lifecycle management: PUM, Change Assistant, Fluid UI, Elasticsearch/Search Framework, Data migration and compare reporting.
Gather requirements and support enhancements and break/fix efforts.
Coordinate UAT, regression testing, documentation, and training activities.
Manage incidents through ServiceNow, BOSSDesk, and related support platforms.
Deliver Level 2 support and coordinate with Managed Services Tier 3 vendors.
Participate in: Major Incident Management (P1/P2), Disaster Recovery testing, Upgrade testing, SOC-1 audits, User groups and steering committee presentations.
Ensure WCAG 2.1 accessibility compliance across deliverables.
Provide mentoring and cross-training for junior analysts.
Support fiscal year-end, legislative updates, year-end payroll processes, and agency expansion projects.