Systems Analyst 3 (CAPPS Technical Oversight Analyst) - SA 26-06749
NavitasPartners•Austin, TX
•Hybrid
About The Position
We are seeking a highly experienced Systems Analyst 3 (CAPPS Technical Oversight Analyst) to support a statewide enterprise financial system program. This role involves providing advanced technical oversight, consultative services, and system support for a large-scale ERP environment that includes HR/Payroll, Financials, and ancillary systems. The ideal candidate will possess deep expertise in enterprise systems, strong technical and functional analysis capabilities, and experience supporting complex, multi-agency environments.
Requirements
- 10+ years of experience supporting Texas state government or public sector environments.
- 10+ years of experience in technical support of enterprise application systems.
- Extensive experience in: Strategic planning and roadmap development, Technical project management, Executive-level presentations and stakeholder communication, Interpreting contracts and enforcing vendor accountability.
- Strong knowledge of: Data integration, data quality, and SDLC methodologies.
- Hands-on technical expertise with: PeopleSoft FSCM or HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL, PS Query, SQR, Application Engine, Oracle 11 or higher.
- Experience supporting large-scale production environments across multiple agencies.
- 8+ years of experience with IT service desk operations and ITIL framework.
- 3+ years of experience supporting ITIL-compliant service desk tools (e.g., BOSSDesk or similar).
Nice To Haves
- Experience with enterprise software and hardware management best practices.
- Prior experience supporting statewide financial systems.
- Experience developing technical specifications for IT procurements.
Responsibilities
- Provide advanced technical consulting and oversight for enterprise financial systems and related applications.
- Ensure requirements, development, and testing activities align with established system development lifecycle (SDLC) standards, procedures, and coding guidelines.
- Review and validate functional and technical designs, identifying risks, gaps, and dependencies.
- Analyze business processes and system workflows to ensure alignment with ERP solutions.
- Develop and execute test scenarios and validation strategies.
- Review and validate code compliance and support migration readiness activities.
- Support and maintain an ITIL-compliant service desk application, including configuration, troubleshooting, and system monitoring.
- Provide Level 2 service desk support, including advanced troubleshooting and issue resolution.
- Perform root cause analysis and support incident management, including participation in major incident response processes.
- Ensure all digital systems and content meet accessibility standards (WCAG 2.1).
- Support data integration, reporting, and API connectivity across systems.
- Participate in disaster recovery, system upgrades, and testing activities.
- Develop and maintain technical documentation and knowledge repositories.
- Collaborate with vendors and internal teams to ensure alignment with contractual and technical requirements.
- Conduct presentations and provide updates to stakeholder groups and user communities.
- Participate in audits and ensure compliance with security, availability, and data integrity standards.
- Support governance processes, including compliance reviews and baseline validations.
Benefits
- The most competitive pay for every position we cater.
- Salary will be discussed upfront.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
