Systems Analyst 1

Tarter Farm and Ranch • Dunnville, KY

3d

About The Position

The Systems Analyst I supports the company’s Epicor Kinetic ERP environment and the business users who rely on it. This entry-level analyst role is suited to someone with a foundation in data and problem-solving who wants to develop skills in ERP configuration and development. The analyst handles day-to-day user support, reporting, data maintenance, and testing while learning how Epicor and its connected systems work across manufacturing, sales, and logistics.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience.
• Working knowledge of relational data concepts such as tables, keys, and joins, and basic SQL.
• Strong Excel skills, including lookups, pivot tables, and data cleanup.
• Logical, methodical troubleshooting skills.
• Clear written and verbal communication with non-technical users.
• Ability to manage multiple support requests and follow through to resolution.

Nice To Haves

• Experience using or supporting an ERP system such as Epicor, SAP, NetSuite, Dynamics, or Infor.
• Exposure to Epicor BAQs, dashboards, or SSRS reporting.
• Familiarity with manufacturing, distribution, or shipping processes.
• Exposure to scripting or programming such as C#, Python, or PowerShell.

Responsibilities

• Respond to and resolve Epicor user support requests, escalating complex issues with clear documentation of observations and tests.
• Build and maintain Business Activity Queries (BAQs), dashboards, and reports to meet user requests.
• Perform data maintenance, cleanup, and mass updates using approved tools such as DMT, with review and oversight.
• Monitor scheduled processes and system integrations, identify failures, and report them to senior analysts.
• Test new configurations, BPMs, customizations, and Epicor updates before production release.
• Write and maintain user guides, process documentation, and training materials.
• Train end users on Epicor screens and workflows.
• Collect and document business requirements from users for enhancement requests.
• Help with user security, menu access, and account setup.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level