Systems & AI Operations Administrator

Accenture Federal Services•San Antonio, TX

8h•$89,000 - $170,200

About The Position

This role ensures the availability, reliability, and performance of mission-critical systems while using approved artificial intelligence (AI), automation, and data analysis tools to improve operational efficiency, decision support, documentation, and service delivery. The administrator works with enterprise systems and supporting infrastructure, maintains cybersecurity controls and operational readiness, and collaborates with technical and mission stakeholders on system enhancements and modernization. Operational and on-call support may be required for mission-critical environments.

Requirements

Experience administering Windows and/or Linux enterprise environments.
Knowledge of networking, virtualization, storage, backup, and cybersecurity principles.
Experience troubleshooting complex technical systems and supporting operational environments.
Demonstrated proficiency in using AI-powered productivity, automation, analytics, or decision-support tools to improve operational outcomes.
Experience with scripting, automation, process improvement, or AI-assisted workflows.
Strong analytical, communication, problem-solving, and technical documentation skills.
A TS/SCI security clearance is required.

Responsibilities

Install, configure, maintain, and troubleshoot hardware, software, operating systems, applications, databases, and supporting infrastructure.
Monitor system availability, performance, capacity, and security to ensure mission readiness and compliance with organizational requirements.
Perform system upgrades, patching, backups, recovery operations, and configuration management activities.
Analyze, diagnose, and resolve system, application, network, and user issues in a timely manner.
Use approved AI-enabled tools for incident analysis, root cause identification, knowledge management, operational reporting, workflow optimization, and decision support.
Develop and maintain automation solutions, scripts, and AI-assisted processes to improve efficiency, accuracy, and responsiveness.
Implement and maintain cybersecurity controls, user access management, vulnerability remediation, and audit readiness activities.
Maintain technical documentation, system diagrams, standard operating procedures, and operational records.
Collaborate with engineers, cybersecurity personnel, developers, and mission stakeholders to support system enhancements and modernization initiatives.
Provide operational and on-call support for mission-critical environments as required.