EverPro - Systems Administrator (Orlando, Florida)
About The Position
EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth. Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses. We are looking for a System Administrator to focus on our SIS DoD program. Security Information Systems, Inc. is an industry-leading alarm monitoring, automating & integrating software solution provider. With more than 30 years of experience and clients in over 120 countries. We pride ourselves on providing exceptional solutions as well as outstanding customer support to our clients in the commercial, private and government sectors. We have a proven training path for our technical team that provides the support and knowledge they need for success. In this position, you will part of a team that maintenance and keeps under compliance a software solution on DoD Clients. In this role, you will perform monthly updates and maintenance task on internal and external systems, ensuring DoD compliance requirements are met. Daily task will include assisting the program to diagnose problems and perform troubleshooting activities via telephone and/or email communication while also using Dameware to remote in. If you love to learn and work with others while making your mark on a growing company, SIS is the place for you!
Requirements
- 2+ years of relevant experience
- Active Directory and Group Policy Object experience
- Proficiency with Windows Server 12/16 and Window 10/11
- Strong written, verbal, and organization skills
- Strong knowledge of Windows networking
- Superior time management and prioritization skills
- Experience with hardware and software issues
- Candidate must be a team player, have a high energy level and be self-motivated
- Must be willing to travel (~30-35% annually)
- US Citizenship is required for this position
- Must have a government security clearance (Level Secret or higher)
Responsibilities
- Diagnosis, research and analyze client issues and requests
- Assists clients in the implementation of SIS software and hardware systems
- Document all interactions and follow proper documentation procedures
- Run routinary windows and software patches on DoD systems
- Assist with systems troubleshooting via both phone and email
- Run and implement SCAP scans
- Assist with the creation of STIG list
- Participate in application testing and quality assurance
Benefits
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Day 1 access to a robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
