Systems Administrator (Hybrid)
About The Position
Geocgi is seeking a Systems Administrator for its IT Department within the Digital Technology and Innovation Division. The role supports the organization’s on-premise and cloud IT environment and provides technical and cybersecurity support for staff and ongoing operations. Duties include server and identity administration, endpoint management, IT onboarding, security monitoring, and recurring CMMC maintenance. The administrator will become a product owner for one or more organizational IT solutions, follow established procedures, perform approved changes, and work with senior IT and cybersecurity staff on complex issues. The position is hybrid, based at geocgi’s Alexandria, Virginia headquarters, with two days per week working from a home office. The role’s stated reporting hours are Monday through Friday, 8 a.m. to 5 p.m. Eastern Standard Time, and travel may be up to 10%. No clearance is required to start, but the successful candidate must be able to obtain a DoD Secret Clearance for future assignments.
Requirements
- U.S. citizenship and the ability to obtain a DoD Secret Clearance for future assignments.
- An associate’s or bachelor’s degree in Information Technology, Computer Information Systems, Network and Systems Administration, Cybersecurity, Computer Science, or a related technical field; alternatively, an equivalent combination of education, relevant certifications, and practical experience.
- 1–2 years of hands-on work experience in a similar environment.
- Experience troubleshooting computers or IT systems through employment, an internship, technical training, coursework, or hands-on projects.
- Foundational knowledge of Windows administration, user accounts, Microsoft 365, and core networking concepts.
- Ability to follow documented procedures, investigate problems methodically, and clearly record actions and results.
- Strong customer service and communication skills, including the ability to assist employees with varying levels of technical experience.
- Ability to work onsite in Alexandria, Virginia, at least three days per week and provide hands-on support.
- Active CompTIA A+, Network+, Security+, or Microsoft certification, or ability to obtain key certifications within the first year.
Nice To Haves
- Familiarity with Active Directory, Microsoft Entra ID, Group Policy, Windows Server, Linux, virtualization, or containers.
- Exposure to endpoint management, backup systems, antivirus or endpoint detection, SIEM tools, and cloud administration.
- Familiarity with CMMC, NIST SP 800-171, or IT operations in a regulated environment.
Responsibilities
- Assist with administration and troubleshooting of Windows and Linux servers, Microsoft 365 GCC High, Microsoft Entra ID, Active Directory, and related IT services.
- Perform routine system health checks and review service status; assist with patching, backup verification, configuration updates, and maintenance under established change procedures.
- Provide Tier 1 and Tier 2 helpdesk and desk-side support for laptops, servers, accounts, applications, printers, connectivity, and collaboration tools; document work and escalate issues when appropriate.
- Serve as a point of contact for IT onboarding, including preparing laptops, coordinating approved account and access setup, verifying enrollment in required management and security services, arranging device delivery, and assisting new hires on their first day.
- Assist IT and cybersecurity team members with recurring CMMC maintenance tasks, including updating documentation, organizing evidence, checking the status of required reviews, and tracking follow-up items under supervision.
- Monitor endpoint enrollment and operational status in configuration management, endpoint protection, and SIEM tools; investigate missing or unhealthy devices and coordinate corrective action.
- Review assigned SIEM alerts and system logs, document initial findings, assist with recurring security metrics, and promptly escalate suspected incidents.
- Maintain accurate system records, device inventory, helpdesk tickets, onboarding checklists, and technical procedures.
Benefits
- Competitive salaries commensurate with experience.
- Opportunities for upward mobility in a dynamic, fast-paced environment within a small company.
- Merit-based spot and end-of-year bonuses.
- Safe Harbor 401(k) plan with immediate vesting.
- Flexible work hours and PTO.
- 100% company-paid medical, dental, and vision premiums for individual employees; spouse and child dependent coverage is available for purchase through the company plan.
- Company-paid training, certifications, and professional growth and development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
