Infrastructure Systems Administrator (Hybrid - Cleveland, OH)

Third Federal Career•Cleveland, OH

2d•Hybrid

About The Position

Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work’ multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them – from their professional development to their health and wellness. Role Summary We are seeking a Systems Administrator with strong technical expertise, excellent customer service skills, and a commitment to growing within a collaborative team environment. In this role, you will install, configure, and administer Windows and Linux server operating systems. You will also engineer and support an expanding systems environment that includes Active Directory/Entra ID, Microsoft 365, VMware, and Exchange. Additional responsibilities include planning and implementing future upgrades for Windows and Linux systems, as well as supporting a range of infrastructure applications.

Requirements

4+ years of hands-on experience designing, implementing, and maintaining Windows server environments with Active Directory/Entra ID.
3+ years of experience managing VMware environments, SAN, and backup technologies.
2+ years of enterprise Linux experience.
Practical experience with TCP/IP and LAN/WAN routing and switching.
PowerShell scripting knowledge.
Excellent customer service, interpersonal, verbal, and written communication skills.
Demonstrated teamwork skills and a willingness to support a variety of projects.
High level of initiative and dedication
Minimum of a High School Diploma/GED

Responsibilities

Systems engineering and administration
Engineer and maintain Windows operating systems along with the services that support a Microsoft centric network (DNS, DHCP, GPO, PKI, IIS, AD, etc.)
Support and maintain a VMware computing environment.
Maintain a strong understanding of storage technologies.
Understand the concepts of mail delivery and maintaining an Exchange server environment.
Contribute knowledge and expertise to the Linux administration team.
Cloud, security, and compliance
Apply knowledge of Microsoft/AWS cloud services, web security, secure file transfer, application whitelisting, and email filtering technologies.
Run system audit reports to support regulatory compliance.
Operations and support
Troubleshoot hardware and software issues across all support tiers.
Participate in a rotating on-call schedule to provide 24/7 support.
Scale infrastructure to support increased capacity and usage.
Collaboration and delivery
Work effectively in a team environment while managing multiple tasks.
Collaborate with other IT teams to optimize performance.