Mid Level Systems Administrator

ELEVI Associates•Annapolis Junction, MD

2d•$127,900 - $180,000

About The Position

This role is for a Mid Level Systems Administrator at ELEVI, focusing on supporting and maintaining IT systems. The position involves providing Tier 1 and Tier 2 support, managing daily IT system operations, and assisting users with system access and usage. The company emphasizes a team-oriented environment where employees can expand their skills and engage their passions, celebrating diverse talents and ideas.

Requirements

Must hold a current Poly clearance
Possess Ten (10)+ years of experience as a software engineer in programs and contracts of similar scope, type, and complexity is required.
Having a Bachelor’s degree in Computer Science or related discipline from an accredited college or university is required. Four (4)+ years of additional software engineering experience on projects with similar software processes may be substituted for a Bachelor’s degree.
DoD 8570 compliance with Information Assurance Technical (IAT), Level II or higher is required
Experience with DevOps, AWS

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.