Systems Administrator - Alachua Onsite

Strive Pharmacy • Alachua, FL

5d • $65,000 - $75,000 • Onsite

About The Position

The Site Systems Administrator is the dedicated, on-site IT resource for Strive Pharmacy's 503B outsourcing facility in Alachua, Florida. This hands-on role keeps the day-to-day IT environment running for the site (endpoints, identity, servers, network, cloud/SaaS and end-user support) so that the office and the manufacturing floor stay connected, secure and productive. This is a broad role well suited to a Windows-centric generalist who likes being the person everyone on site comes to. It is a strong fit for someone coming out of an MSP or a multi-site help desk who is ready to own a single facility end to end and grow their career. The administrator works alongside the GMP Systems Administrator, providing the underlying infrastructure and end-user services that the regulated environment depends on, while respecting the segmentation and change-control boundaries around validated systems.

Requirements

• 3-5 years of hands-on IT support or systems administration experience.
• Strong working proficiency with Windows 10/11 in a business environment, including troubleshooting, imaging and deployment.
• Experience administering Active Directory or a comparable directory service (user and group management, GPO basics, permissions).
• Working knowledge of core networking concepts: TCP/IP, DNS, DHCP, VLANs, wireless and basic switch configuration.
• Experience with an endpoint management platform such as Microsoft Intune, NinjaOne or Addigy.
• Scripting ability in PowerShell or Bash sufficient to automate routine tasks.
• Comfortable working independently on site, prioritizing across competing requests and communicating clearly with non-technical staff.
• Able to perform hands-on physical work: racking equipment, running and terminating cable, moving and setting up workstations and gowning to enter controlled areas as required.

Nice To Haves

• Prior experience at a managed service provider (MSP) or as the primary IT resource for a single site.
• Exposure to Windows Server administration.
• Exposure to virtualization platforms such as VMware vSphere/ESXi or Proxmox.
• Exposure to firewall administration; Fortinet, OPNsense or Palo Alto a plus.
• Experience with Google Workspace and Okta administration.
• Experience in a manufacturing, warehouse, laboratory, healthcare or other regulated environment.
• CompTIA A+, Network+ or Security+; Microsoft endpoint or Azure fundamentals certifications.
• Associate's or Bachelor's degree in Information Technology, Information Systems, Computer Science or a related field; equivalent hands-on experience will be considered in place of a degree.

Responsibilities

• Serve as the primary on-site IT support resource for all manufacturing, quality, engineering and administrative staff.
• Triage, track and resolve support tickets; escalate to the central IT team, vendors or specialists as needed.
• Provision and manage workstations, laptops, tablets, printers, label printers, scanners and mobile devices.
• Deliver IT onboarding and end-user training for new employees; handle account setup and offboarding.
• Manage day-to-day identity and access administration using Active Directory and Okta; follow RBAC and least-privilege practices.
• Support Windows 10/11 and macOS endpoints through an MDM/RMM platform such as Microsoft Intune, NinjaOne or Addigy.
• Apply endpoint security and patch management policies; verify backups complete successfully and report exceptions.
• Maintain an accurate IT asset inventory covering hardware, software licenses and SaaS subscriptions; track renewal cycles and support license compliance.
• Support the on-site network, including switches, wireless access points, VLANs, DNS, DHCP and VPN/ZTNA client access.
• Perform structured cabling requests, port turn-ups, access point placement and basic troubleshooting across office and manufacturing areas.
• Support on-site server and virtualization infrastructure; keep firmware, patches and configurations current under guidance from the central infrastructure team.
• Help maintain OT/IT network segmentation by keeping process control systems isolated from corporate IT, coordinating with the GMP Systems Administrator on any change that touches validated networks.
• Perform day-to-day administration of Google Workspace, Okta and other site-facing SaaS platforms.
• Support user-facing functions of the pharmacy management system and ERP; partner with platform owners on escalations.
• Build and maintain scripts to automate repetitive tasks such as provisioning, reporting and software deployment.
• Use RMM/MDM tooling for centralized endpoint management and remote support.
• Identify continuous-improvement opportunities that reduce manual effort and improve reliability for site staff.

Benefits

• Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
• Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
• Paid time off
• Sick time
• FSA and HSA options
• Parental leave
• 401(k) with employer matching
• Life insurance
• Vision and dental insurance
• Veterinary insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree