Systems Administrator I (onsite)

Hudson River Community Credit Union • Corinth, NY

2d • Onsite

About The Position

Hudson River Community Credit Union is seeking a curious, reliable, and technically strong Systems Administrator I to join their IT team. This role is crucial for maintaining the technology environment, supporting hardware, software, networks, and specialized member service technologies. It offers hands-on experience in server administration, Microsoft 365, Active Directory, cybersecurity compliance, and member-facing technologies like Interactive Teller Machines (ITMs) and cash recyclers. This is an opportunity to grow an IT career in a mission-driven organization.

Requirements

• 2-5 years of IT support experience, with a focus on Windows environments, networking, and systems administration
• Strong working knowledge of Active Directory, Group Policy, and Windows Server administration
• Proficiency with Microsoft 365 administration: user management, licensing, Teams/SharePoint configuration, and Exchange Online
• Familiarity with backup/patching cycles, basic scripting, and routine system maintenance
• Service mindset: treat team members with patience, professionalism, and genuine care
• Clear communicator: able to translate technical issues into plain language for non-technical staff
• Active listener: ask good questions and understand needs before jumping to a solution
• Organized and reliable: manage competing priorities, follow through consistently, and document work
• Curious and forward-thinking: think about what could be better and bring ideas

Nice To Haves

• Experience with member service or financial technology platforms such as ITMs, cash recyclers, or core banking integrations

Responsibilities

• Administer servers, workstations, and network devices under the direction of the IT Director
• Support the Microsoft 365 environment including Exchange Online, SharePoint, Teams, OneDrive, and Entra ID (formerly Azure AD)
• Develop deep expertise in the credit union's member-facing technology platforms, including Interactive Teller Machines (ITMs) and cash recyclers
• Assist with the configuration, deployment, and ongoing maintenance of ITMs and related peripherals
• Partner with branch staff and operations to support technology upgrades and new deployments that impact the member experience
• Contribute input on the strategic direction and roadmap for member service technology platforms
• Provide first- and second-level support for hardware, software, and network issues via the help desk ticketing system
• Diagnose and resolve technical issues in a timely, service-oriented manner, treating every request with urgency and professionalism
• Assist with system configurations, software installations, and technology upgrades
• Support new employee onboarding: configure equipment, set up accounts, and ensure team members are ready on day one
• Maintain user accounts, permissions, and access rights in line with security protocols
• Participate in the deployment of new technologies and enhancements across the organization
• Follow cybersecurity protocols and actively help identify potential risks or vulnerabilities

Benefits

• Medical, Dental, Vision, FSA & HSA options
• Life insurance, short term, & long-term disability benefits
• 401K with matching contribution up to 10%
• Generous paid time off, including birthday off and additional 12 observed holidays
• Gym reimbursement and wellness program
• Internal and external training, including certification and tuition reimbursement
• Community Volunteer initiatives
• Career growth & advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree