Systems Administrator I

Kapitus•Arlington, VA

8h•$64,100 - $102,900•Remote

About The Position

As System Administrator I at Kapitus, you will be responsible for helping our company scale through the effective use of Microsoft 365 services. This will help Kapitus continue to help small business owners get access to capital so they can make payroll during tough times, scale to meet market demands, and make large purchases to scale their operations. This role is a blend of strategy and tactical execution that will give you endless opportunities to take on new responsibilities, learn new skills, and mentor others. Your teammates will be distributed between NY, VA, CA and Chennai.

Requirements

Bachelor's degree in Information Technology, Computer Science, or equivalent work experience.
Minimum 4+ years' experience working with Microsoft 365, SaaS, PaaS, and cloud environments.
Experience supporting and managing cloud data centers and personal computer infrastructure within a regulated or security-conscious environment.
MCSE or Enterprise Administrator Expert certification (required); security-focused certifications such as CompTIA Security+ or AZ-500 are a strong plus.
Familiarity with fintech or financial services compliance frameworks (e.g., SOC 2, PCI-DSS, FFIEC) is highly desirable.
Experience with AWS, Azure, or GCP cloud platforms; background with Atlassian products is a plus.
Proficiency in scripting and automation (PowerShell, Python, or Bash) to streamline infrastructure management.
Knowledge of networking fundamentals, firewalls, VPNs, and zero-trust security principles.
Strong problem-solving skills with the ability to work under pressure in a high-stakes financial environment.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
An empathetic, collaborative, and customer-focused mindset — you genuinely care about the end-user experience.
Ability to learn new technology quickly and a demonstrated commitment to continuous skill development.
High attention to detail and a security-first approach to all tasks.

Nice To Haves

security-focused certifications such as CompTIA Security+ or AZ-500 are a strong plus.
Familiarity with fintech or financial services compliance frameworks (e.g., SOC 2, PCI-DSS, FFIEC) is highly desirable.
background with Atlassian products is a plus.

Responsibilities

Support the organization-wide rollout of single sign-on (SSO) and automated user provisioning, ensuring secure and auditable access to fintech platforms and financial data systems.
Build and maintain automation to manage cloud infrastructure, server instances, and on-premise networks in alignment with financial industry compliance standards (e.g., SOC 2, PCI-DSS).
Drive continuous enhancement and administration of Microsoft 365 products to support regulated workflows and internal collaboration.
Support an organization-wide file migration to OneDrive and SharePoint, ensuring data governance and retention policies meet regulatory requirements.
Enhance our Unified Endpoint Management (UEM) strategy and Mobile Device Management (MDM) practices to protect sensitive financial data across all endpoints.
Contribute to and maintain a living knowledgebase of technical documentation, runbooks, and incident response procedures.
Help define and measure KPIs to communicate and maintain the health of critical financial services and infrastructure.
Serve as an escalation point for Microsoft 365 and core infrastructure-related SEV1 and SEV2 incidents, coordinating with security and compliance teams as needed.
Support identity and access management (IAM) initiatives, including role-based access control (RBAC) for internal financial applications.
Assist in vulnerability assessments and patch management cycles to maintain a secure technology environment.

Benefits

Competitive Base Salary Range of $64,100-$102,900
Annual Incentive Compensation Eligibility – Up to 10% annually
Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.
Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.
LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: Pet and car insurance discounts. Financial services such as LegalShield. Relaxation and stress management tools.
Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy.
Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
Paid Time Off and Sick Time.
Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary.