Systems Administrator - Automation/UiPath

Regions Bank•Hoover, AL

4d•Hybrid

About The Position

At Regions, the Systems Administrator installs, configures, and maintains operating system workstations and servers, including web servers, in support of business processing requirements. This specific opportunity focuses on monitoring and managing UiPath Orchestrator environments, troubleshooting automation failures, performing root cause analysis, coordinating deployments, maintaining documentation, and testing bot performance. The role also involves managing SQL/SQL Servers and Azure VMs, and collaborating with the UiPath vendor for bug resolution. Regions is an equal opportunity employer and does not sponsor work visas.

Requirements

Bachelor's degree in a related field or technical training program and four (4) years of related experience OR High School Diploma or GED and eight (8) years of related experience
Strong knowledge of operating systems
Strong analytical, problem-solving, and conceptual skills
Strong verbal and written communications skills
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
Ability to multitask and prioritize projects
Ability to work well in a fast-paced team-oriented environment
Ability to work with minimal supervision
Excellent customer service skills
Applicants for this position must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Experience with SQL / SQL Servers and Azure VMs preferred

Responsibilities

Performs software installations and upgrades to operating systems and layered software packages
Schedules installations and upgrades and maintains them in accordance with established Information Technology (IT) policies and procedures
Monitors and tunes the system to achieve optimum performance levels
Monitors system software licensing and maintenance agreements
Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions
Ensures data/media recoverability by implementing a schedule of system backups and database archive operations
Supports media management through internal methods and procedures or through offsite storage and retrieval services
Develops and promotes standard operating procedures
Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation
Performs scripting as needed (i.e. PowerShell and Bash)
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
Monitors and manages UiPath Orchestrator environments, including robot queues, jobs, triggers, and asset configurations
Troubleshoots and resolves production incidents and bot failures across attended and unattended automations
Performs root cause analysis on recurring technical bottlenecks or system errors to prevent future failures
Coordinates with development teams to deploy code patches, updates, and workflow enhancements
Maintains accurate technical documentation, operational runbooks, and logs of resolved support tickets
Validates and tests bot performance after infrastructure changes, network updates, or target application modifications
Escalates complex product-level bugs to UiPath vendor support and track them through resolution