Systems Administrator

California State University, Northridge•Northridge, CA

About The Position

The Systems Administrator works under general supervision as part of the library’s technology team to manage and maintain endpoint environments and systems infrastructure. The role supports hardware and software, implements system enhancements and security requirements, troubleshoots technical issues, coordinates system upgrades, monitors capacity and performance, and provides technical guidance and training. It applies systems administration knowledge to help ensure systems are available, reliable, and secure. The position deploys and maintains hardware, equipment, and software while ensuring compliance with security best practices. It investigates and resolves system-related issues such as data corruption, connectivity problems, and performance degradation. It plans, coordinates, tests, executes, and validates system upgrades, checking compatibility with new software versions and hardware upgrades. It monitors system growth trends, assesses capacity requirements, plans for future storage needs, and generates reports on system performance, capacity utilization, and security compliance. Other duties may be assigned.

Requirements

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience demonstrating the required knowledge and abilities may substitute for the required education on a year-for-year basis.
Working knowledge of operating systems, server administration, scripting languages, virtualization technologies, cloud technologies, and related systems administration concepts, principles, and technologies.
Working knowledge of troubleshooting hardware and software issues and providing technical support.
Strong organizational skills to plan, organize, and manage multiple time-sensitive assignments and projects.
Strong communication and interpersonal skills, including the ability to present technical information clearly, concisely, and respectfully to technically diverse audiences.
Strong analytical skills to evaluate, monitor, and resolve systems issues and design, develop, implement, and document solutions.
Proficiency in applicable software, server, and system technologies and programs.

Nice To Haves

Two years of full-time, progressively responsible experience in systems, equipment, and server management.
An advanced degree in a related field may substitute for the required experience on a year-for-year basis.
Knowledge and experience in higher education and library policies, practices, data needs, and data privacy regulations.
Experience working in an enterprise environment and with Extron devices.
Ability to provide leadership and guidance to others.

Responsibilities

Manage and maintain endpoint environments and systems infrastructure as part of the library’s technology team.
Support hardware and software, and implement system enhancements and security requirements.
Troubleshoot technical issues and investigate and resolve system-related problems, including data corruption, connectivity problems, and performance degradation.
Deploy and maintain hardware, equipment, and software in compliance with security best practices.
Plan, coordinate, test, execute, and validate system upgrades, ensuring compatibility with new software versions and hardware upgrades.
Monitor system growth trends and performance, assess capacity requirements, and plan future storage needs, systems expansion, hardware upgrades, and resource allocation.
Generate reports on systems performance, capacity utilization, and security compliance.
Provide technical guidance and training.
Perform other duties as assigned.