Systems Administrator

SmartStop Self Storage • Ladera Ranch, CA

10d • Onsite

About The Position

The Systems Administrator is responsible for supporting, troubleshooting, and maintaining the company
uevo s computer networks to ensure all systems are functioning properly and meeting business requirements.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with a proven ability to collaborate with a team.
• Excellent analytical and problem-solving skills.
• Extensive knowledge of systems and networking software, hardware, and networking protocols.
• Excellent organizational skills and attention to detail.
• Proficient with or able to quickly learn systems and software used by and within the organization.
• Must be legally authorized to work in the hiring country (United States or Canada).

Nice To Haves

• Bachelors degree in Computer Science or related field preferred.
• One to three years of experience in Systems Administration experience preferred.
• Relevant professional certifications are a plus.

Responsibilities

• Serves as on-site support responding to employee support requests via ticket, phone, email, and chat, and escalating complex issues as appropriate.
• Troubleshoots and resolves end-user issues with desktops, laptops, mobile devices, printers, and business applications, including password resets, account access, and MFA support.
• Supports employee onboarding and offboarding, including user account provisioning/deprovisioning, device setup and imaging, and software installation.
• Assists with system administration for various company (on premises & cloud-based) systems, along with supporting SOX management (facilitation of audit evidence, role based permissions review, etc.)
• Installs, configures, and maintains the company uevo s computer systems.
• Maintains and improves workflows, procedures, and documentation, develops analytics that provide business insights.
• Works with internal and external partners to communicate project status, activities, and achievements.
• Maintains internal infrastructure requirements to ensure compliance with internal policies and external regulations.
• Performs routine and scheduled audits of all systems, including backups.
• Provides technical support, troubleshooting to identify root causes, and provides support and training as needed.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level