Systems Administrator

COGENT BANK•Lake Mary, FL

About The Position

The Systems Administrator is responsible for provisioning, installing, configuring, operating, and maintaining systems hardware and software related to the Bank’s computer network infrastructure. The role provides technical support to the IT Department and Bank associates, participates in technical research and development to support ongoing infrastructure innovation, and coordinates work within and outside the department. The Systems Administrator reports pertinent information and responds to inquiries or requests for information.

Requirements

  • At least 5 years of IT-related experience in technical analysis and implementation.
  • Working knowledge of SQL queries, HTML/CSS, and related technologies.
  • Exceptional organizational and problem-solving skills.
  • Ability to take on highly complex and multifaceted assignments.
  • Ability to understand, track, and articulate issues and action items.
  • Ability to facilitate technical information exchange among the IT team, internal business owners, and outside vendors.
  • Highly motivated, with the ability to work independently and as part of a team.

Nice To Haves

  • Bachelor’s degree in Computer Science or Information Science preferred.

Responsibilities

  • Assist the IT Manager with servers, switches, software deployment, and related systems.
  • Perform endpoint remediation and patch management.
  • Rebuild and secure Active Directory.
  • Provide Tier 2 helpdesk escalation support.
  • Administer printers and print servers.
  • Monitor DMARC, SPF, and spam.
  • Automate daily IT tasks, applications, and backups.
  • Participate in setting up new locations.
  • Set up user accounts for new hires and process termination-related user changes.
  • Administer email.
  • Track IT assets.
  • Assist with on-site and off-site backup rotation.
  • Configure VPNs and modify firewalls.
  • Administer the Mitel phone system.
  • Complete additional IT project assignments, including FIS Backup Router, Domain Change, 802.11x, Mimecast MFA, and Password Manager projects.
  • Order and maintain banking center physical security hardware, including SD-boxes, vaults, and undercounter equipment.
  • Serve as the ISP point of contact for installations and outages.
  • Support BSA compliance by reading and understanding the BSA/AML program and policy, following BSA/AML/OFAC policies and procedures, and completing related online courses.
  • Perform other tasks, responsibilities, or duties as directed by management.
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