Systems Administrator

Scout Motors • Charlotte, NC

9d • Onsite

About The Position

Scout Motors is bringing back an iconic American vehicle brand, electrifying and digitizing it with American innovation. We are building a company that respects its past and future, its communities, and its customers. We are looking for talented, inclusive, and entrepreneurial individuals to join our team and help shape the future of transportation. This role will be part of an iconic brand set to revolutionize the electric pick-up truck & rugged SUV marketplace. The Systems Administrator will administer and optimize Microsoft 365 services, evaluate system configurations, security settings, and operational requirements to improve performance, reliability, and user experience. They will support virtual desktop (VMware Horizon/Nutanix) and end-user computing (EUC) environments by handling common user requests and first-level issues. This role will also provide day-to-day support for business, engineering, and enterprise applications, assist with SaaS application tasks, and provide Tier 1 and Tier 2 support, escalating complex technical issues as needed. Routine server maintenance, including updates, monitoring, and backups, will be performed to ensure systems are reliable and compliant. The administrator will analyze and resolve infrastructure, application, and server issues, collaborate with the Security team, and support network-related tasks. They will also help maintain standard operating procedures and IT documentation, and evaluate/recommend technical solutions for infrastructure, collaboration, and endpoint management challenges. Identifying recurring operational issues and implementing process improvements, automation, and configuration enhancements are also key responsibilities. This role will partner with security, networking, engineering, and business stakeholders to assess technical requirements and develop solutions.

Requirements

• 4+ years of experience in IT support, help desk, or systems administration.
• Exposure to compute, storage, networking, and virtualization concepts, with a willingness to learn.
• Familiarity with cloud platforms and services, particularly Microsoft Azure and Microsoft 365.
• Some exposure to scripting or automation (such as PowerShell) is a plus.
• Working knowledge of Windows and/or Linux basics.
• Basic understanding of identity and access management, such as Microsoft Entra ID.
• Ability to follow direction, work well as part of a team, and communicate clearly.

Nice To Haves

• Bachelor’s degree in Computer Science or equivalent degree is a plus.
• Familiarity with virtual desktop (VDI) or end-user computing environments is a plus.

Responsibilities

• Administer and optimize Microsoft 365 services, evaluating system configurations, security settings, and operational requirements to improve performance, reliability, and user experience.
• Support virtual desktop (VMware Horizon/Nutanix) and end-user computing (EUC) environments by handling common user requests and first-level issues.
• Provide day-to-day support for business, engineering, and enterprise applications.
• Help with SaaS application tasks such as account provisioning, license assignment, and access requests.
• Provide Tier 1 and Tier 2 support, and escalate complex technical issues to senior administrators.
• Perform routine server maintenance and checks (updates, monitoring, and backups) to help keep systems reliable and compliant.
• Analyze and resolve infrastructure, application, and server issues by evaluating system data, identifying root causes, and adapting existing technical approaches to restore service and prevent recurrence.
• Collaborate with the Security team to support smooth inter-departmental operations.
• Support network-related tasks as required to help maintain reliable IT operations.
• Help maintain standard operating procedures and other IT documentation.
• Evaluate and recommend technical solutions for infrastructure, collaboration, and endpoint management challenges by balancing business requirements, security standards, and operational efficiency.
• Identify recurring operational issues and implement process improvements, automation opportunities, and configuration enhancements to improve service reliability and user productivity.
• Partner with security, networking, engineering, and business stakeholders to assess technical requirements and develop solutions that support organizational objectives.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Pay Transparency
• Annual performance bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree