SITEC - Systems Administrator - NCR

Peraton•Arlington, VA

1d•Onsite

About The Position

Peraton is hiring Systems Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. The position is located in Arlington, Virginia, and supports USSOCOM, its Component Commands, Theater Special Operations Commands, and deployed forces. The contract provides operations and maintenance services for network operations and infrastructure, end-user and common-device support, configuration, change, license and asset management, training, and install, move, add, and change services. These services support users operating around the globe 24x7x365. Systems Administrators provide project management, technical, and administrative support for assets at approved global locations and help develop policies and procedures. The role requires strong problem-solving, analytical, and communication skills, as well as in-depth technical knowledge of government hardware and software. The position requires an active DoW TS/SCI security clearance and meeting DoW 8140 Work Role Code 451 requirements at the Intermediate level or higher. Travel within the National Capital Region may be required, along with travel to Tampa, Florida for training.

Requirements

Minimum experience: 12 years with a high school diploma, 10 years with an associate degree, or 8 years with a bachelor’s degree.
Active Department of War (DoW) Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance.
Meet DoW 8140 requirements for Work Role Code 451, Systems Administrator, at the Intermediate level or higher.
Exceptional oral and written communication skills and a positive, customer-focused service attitude.
Available for up to 20% local travel within the National Capital Region, including the Pentagon, Mark Center, and Crystal City.
Available to switch work locations between the Mark Center and Pentagon for extended periods.
Available to travel to Tampa, Florida, for training.

Responsibilities

Install, configure, upgrade, maintain, troubleshoot, and remove authorized IT hardware, software, and end-user systems.
Administer user accounts, access permissions, shared-file access, and related system services.
Manage PKI, certificates, tokens, CAC PIN resets, and local registration authority functions.
Test, maintain, and troubleshoot desktop video teleconference (VTC) systems.
Monitor and troubleshoot VTC sessions, including VIP-supported events.
Support messaging and collaboration services, including email and chat.
Create, update, route, track, and escalate incidents and service requests using the approved ITSM tool.
Diagnose and resolve end-user hardware, software, operating system, peripheral, and connectivity issues; reimage systems as required.
Escalate unresolved incidents to the appropriate internal support team or vendor.
Install, relocate, upgrade, modify, reconfigure, troubleshoot, and support the authorized disposition of IT hardware and software.
Support Commercial Solutions for Classified (CSfC) capabilities and other authorized secure mobility and remote-access solutions.
Provide project management, technical, and administrative support for assets at approved global locations.
Support the development of policies and procedures.

Benefits

Medical benefits
Dental insurance
Vision insurance
Life insurance
Health savings account
Short- and long-term disability
Employee Assistance Program (EAP)
Parental leave
401(k)
Paid time off (PTO) for vacation
Company-paid holidays
Potential eligibility for overtime, shift differential, and a discretionary bonus, depending on the position