Enterprise - Systems Administrator - Linux, Kubernetes, SSH

Erias Ventures•Annapolis Junction, MD

17h•Onsite

About The Position

Erias Ventures is seeking a Systems Administrator to provide support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role involves managing IT system infrastructure, supporting day-to-day operations, monitoring, and problem resolution for various devices including client/server, storage, network devices, and mobile devices. The position includes providing Tier 1 (Help Desk) and Tier 2 (Escalation) support, identifying and diagnosing problems, and communicating status to management and internal customers. The Systems Administrator will also support the dispatch system and hardware problems, configure and manage UNIX and Windows operating systems, install operating system software, troubleshoot and maintain network components, and implement operating system enhancements for improved reliability and performance. Additionally, the role involves supporting system design, mission architecture, and associated hardware, with a working knowledge of system administration interdependencies within a Service Oriented Architecture (SOA) and analyzing complex server hardware, application, and software integration issues.

Requirements

Fifteen (15) years experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
Strong Linux background
Linux Troubleshooting skills (tailing log files, restarting services)
Fiercely independent, self-starter, good at taking tasks and running them to ground until hitting actual roadblocks
Comfortable navigating in a terminal, running Linux commands
Comfortable SSHing to servers, port forwarding/ssh tunneling
Experience in supporting systems over high latency, low bandwidth, airgapped environments
Basic experience with Kubernetes
Experience with network devices (firewalls, routers, switches)
A current Top-Secret/SCI with polygraph security clearance is required.

Nice To Haves

Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Basic experience using/troubleshooting ansible playbooks/roles
Basic understanding of system provisioning technologies
Basic Scripting experience (not language specific)
Basic experience administering/supporting Virtual Machine (VM) environments
Basic experience working with Linux central authentication technologies
Ansible
Docker

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration

Benefits

Above Market Hourly Pay
11% Roth or Traditional 401k with Immediate Vesting and Deposit
Spot Bonuses for Assisting with Business Development and Company Growth
Professional Development Bonuses for Certificates and Degrees
Company subsidized Medical Coverage
100% Company Paid Vision and Dental Coverage
100% Company Paid Long Term Disability , Short Term Disability , and Group Life Insurance
Monthly Wellness Reimbursement
Paid Time Off with Flexible Work Schedules and Birthday Off
Amazon Prime Membership and Monthly Internet Reimbursement
Technology and Productivity Allowance for Equipment and Supplies
Morale Building and Company Events to Celebrate our Successes and Build our Community
Onboarding and Annual Swag
Company Paid Professional Development and Training
Referral bonus of up to $10,000 for each successful hire