Enterprise - Systems Administrator - Linux, VM, Kubernetes

Erias Ventures•Annapolis Junction, MD

17h•Onsite

About The Position

Erias Ventures is seeking a Systems Administrator to provide support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role involves managing IT system infrastructure, supporting day-to-day operations, monitoring, and problem resolution for various devices including client/server, storage, network devices, and mobile devices. The Systems Administrator will provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, identifying, diagnosing, and resolving problems. They will also manage the escalation and communication of status to agency management and internal customers, and support the dispatch system and hardware problems, remaining involved in the resolution process. The role requires configuring and managing UNIX and Windows operating systems, installing and loading operating system software, troubleshooting, maintaining network component integrity, and implementing operating system enhancements to improve reliability and performance. The Systems Administrator will optimize system operations and resource utilization, perform system capacity analysis and planning, and provide in-depth troubleshooting and detailed analysis for escalated tickets.

Requirements

A current Top-Secret/SCI with polygraph security clearance is required.
Ten (10) years experience as a System Administrator (SA) in programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Strong Linux background
Linux Troubleshooting skills (tailing log files, restarting services)
Fiercely independent, self-starter, good at taking tasks and running them to ground until hitting actual roadblocks
Comfortable navigating in a terminal, running Linux commands
Comfortable SSHing to servers, port forwarding/SSH tunneling
Experience in supporting systems over high latency, low bandwidth, air-gapped environments
Basic experience with Kubernetes
Experience with network devices (firewalls, routers, switches)

Nice To Haves

Basic experience using/troubleshooting ansible playbooks/roles
Basic understanding of system provisioning technologies
Basic Scripting experience (not language specific)
Basic experience administering/supporting Virtual Machine (VM) environments
Basic experience working with Linux central authentication technologies
Ansible
Docker

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Benefits

Above Market Hourly Pay
11% Roth or Traditional 401k with Immediate Vesting and Deposit
Spot Bonuses for Assisting with Business Development and Company Growth
Professional Development Bonuses for Certificates and Degrees
Company subsidized Medical Coverage
100% Company Paid Vision and Dental Coverage
100% Company Paid Long Term Disability , Short Term Disability , and Group Life Insurance
Monthly Wellness Reimbursement
Paid Time Off with Flexible Work Schedules and Birthday Off
Amazon Prime Membership and Monthly Internet Reimbursement
Technology and Productivity Allowance for Equipment and Supplies
Morale Building and Company Events to Celebrate our Successes and Build our Community
Onboarding and Annual Swag
Company Paid Professional Development and Training