Systems Administrator

Harvard Integrations LP•Tea, SD

4d•Onsite

About The Position

This role is responsible for day-to-day administration, reliability, and security of our on-premises and cloud infrastructure in a fast-paced manufacturing environment. This is a hands-on role that involves maintaining existing systems, implementing new ones, and supporting the technological needs of a growing organization.

Requirements

3-5+ years in a systems administrator, infrastructure, or similar hands-on IT role.
Solid experience with Windows Server (2016-2022), Active Directory, Group Policy, DNS, and DHCP.
Working knowledge of Microsoft 365 administration including Exchange Online, Teams, Entra ID, and Conditional Access.
Experience managing firewalls (SonicWall or similar) and understanding of network security fundamentals.
Comfortable with enterprise networking concepts including VLANS, routing, managed switches, and wireless.
Strong communication skills with the ability to explain technical issues to non-technical staff.
Consistent documentation habits and attention to detail.
Customer service mindset and the ability to work well within a high-performing team are crucial.
Experience supporting IT in a manufacturing, industrial, or production environment.
Familiarity with ERP systems and the teams that rely on them.
Experience with PowerShell scripting for task automation.
Hands-on experience with MDM platforms for managing mobile device fleets.
Exposure to RMM, ITSM, or auditing and compliance tools.
Experience with VoIP or Teams Calling administration.

Responsibilities

Manage and maintain Windows Server environments including Active Directory, DNS, DHCP, Group Policy, file shares, and print services.
Plan and execute server upgrades, patching cycles, and hardware refreshes.
Administer Exchange Online, Teams, SharePoint, and Entra ID.
Manage Conditional Access policies, license assignments, and tenant security configuration.
Support and troubleshoot a multi-building campus network including managed switches, wireless infrastructure, firewalls, and VPN.
Coordinate with ISPs and resolve connectivity issues that impact operations.
Enforce endpoint protection, firewall policies, MFA, and access controls.
Monitor audit logs, respond to security events, and drive improvements to overall security posture.
Manage backup infrastructure, test restore procedures and maintain disaster recovery documentation.
Research, evaluate, and implement new tools, platforms, and software as business needs evolve.
Assist with system migrations, upgrades, and rollouts.
Track software licensing across the organization.
Ensure compliance, manage renewals, and provide recommendations on cost-effective licensing strategies.
Support the adoption and integration of AI tools and workflows as directed by IT management.
Maintain a willingness to learn and apply new technologies as they are introduced.
Maintain clear and accurate documentation for systems, configurations, procedures, and network topology.
Perform other IT and technical duties as assigned.