Systems Administrator

Doncasters Group•Groton, CT

19h

About The Position

Are you a skilled Systems Administrator looking to take your career to the next level? At Doncasters we have an exciting opportunity for a Systems Administrator to join our Groton, CT location. The Systems Administrator role is to support all levels of the business with their IT needs including hardware, devices, software, cabling and ERP systems. Why join us? Did you know that every time you take a flight, drive somewhere, or switch on a light, there’s a chance Doncasters played a part in making that happen? As a leading international manufacturer of specialist superalloys and high-performance alloy components, we provide critical solutions to some of the world’s most demanding industries, including aerospace, Industrial Gas Turbines, automotive, medical, and other specialist sectors. With a heritage spanning nearly 250 years, we’ve built a global reputation for technical excellence, innovation, and engineering that performs where it matters most. Today, we operate across 20 sites worldwide, employing almost 3,000 professionals. This includes engineers and production teams to HR, marketing, and other support functions, who are united by a shared sense of purpose. At Doncasters, we believe in doing things the right way. That means acting with integrity, delivering with commitment, and working as one team to achieve more, together. Whether you're developing precision-engineered components, running world-class manufacturing operations, or supporting our people and processes, your role is part of something much bigger. Join us and contribute to a legacy built on performance, precision, and the values that drive us forward - excellence, commitment, teamwork, and integrity. What we can offer you: • An interesting and varied field to work in • An environment where you can learn and grow through constant development opportunities • PTO • Competitive 401K • Competitive medical insurance Description: Consults with management to analyze computer system needs for management information and functional operations, to determine scope and priorities of projects, and to discuss system capacity and equipment acquisitions. Provides support for individual users, including analysis of necessary hardware and software upgrades and purchases. Responds promptly to support tickets raised regarding system support, applications support, connectivity issues, software installations, upgrades, etc. and resolves issues to minimize downtime within critical systems. Researches and tests software prior to deployment across user systems. Follows and promotes management information system policies and controls to ensure data accuracy, security, and legal and regulatory compliance. Liaises with consultants, contractors, technical personnel, and vendors for service and products. Manages computer operation scheduling, backup, storage, and retrieval functions. Performs preventative maintenance for the network and all systems. Develops, maintains, and tests disaster recovery plans. Utilizes ManageEngine ticketing system for tracking issues and their resolution. Support system controls & policies to meet requirements of DFARS & CMMC Interested? If you have any of the below skills, we would love to talk to you about your next career move:

Requirements

Strong communication skills with ability to interface directly with all levels of the business.
Experience performing the administrative activities associated with maintaining Windows systems, Active Directory, and O365.
Experience with network storage devices and data retention practices.
Experience with Hyper-V or other virtualization platforms.
Able to configure and deploy workstations, laptops, and peripherals to users in both office and manufacturing areas.
Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
3 to 5 years’ experience in a medium sized business
The successful applicant must be available for occasional off hours support and maintenance

Responsibilities

Consults with management to analyze computer system needs for management information and functional operations, to determine scope and priorities of projects, and to discuss system capacity and equipment acquisitions.
Provides support for individual users, including analysis of necessary hardware and software upgrades and purchases.
Responds promptly to support tickets raised regarding system support, applications support, connectivity issues, software installations, upgrades, etc. and resolves issues to minimize downtime within critical systems.
Researches and tests software prior to deployment across user systems.
Follows and promotes management information system policies and controls to ensure data accuracy, security, and legal and regulatory compliance.
Liaises with consultants, contractors, technical personnel, and vendors for service and products.
Manages computer operation scheduling, backup, storage, and retrieval functions. Performs preventative maintenance for the network and all systems.
Develops, maintains, and tests disaster recovery plans.
Utilizes ManageEngine ticketing system for tracking issues and their resolution.
Support system controls & policies to meet requirements of DFARS & CMMC