Systems Administrator

Commonwealth Fusion Systems•Devens, MA

13d•$92,000 - $135,000•Hybrid

About The Position

As a Systems Administrator on our Enterprise Applications team, you will serve as a key technical pillar supporting the digital engine that keeps our interconnected engineering, manufacturing, and business applications running smoothly. You will gain broad exposure to our entire enterprise stack, taking ownership of day-to-day system administration, end-user support, and technical maintenance for our Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), and Manufacturing Execution Systems (MES) platforms. By keeping our core systems reliable, robust, and intuitive, you will empower teams across the entire company to move quickly, maintain data integrity, and solve complex problems with operational efficiency.

Requirements

Bachelor’s degree, preferably in Engineering, Computer Science, Information Technology, or a related STEM field (or equivalent industry experience)
Proven ability to troubleshoot complex issues, diagnose root causes, and follow logical steps to resolve technical problems
Strong commitment to end-user support, with patience, empathy, and enthusiasm for helping internal stakeholders solve daily challenges
Exceptional written and verbal communication skills, with a proven ability to explain technical solutions to non-technical stakeholders
Core software literacy, including a grasp of conditional logic, basic programming concepts, and data flows across connected systems
Meticulous attention to detail, ensuring system changes are applied safely and documentation is thorough, clear, and reliable
Fast learner with high curiosity and strong growth potential, energized by complex problem solving in a dynamic environment
Deep alignment with our mission to deliver the urgent transition to fusion energy, paired with a genuine passion for solving hard problems
Perform activities such as typing, standing, and sitting, for extended periods of time
Willingness to occasionally travel or work required nights/weekends/on-call
Work in a facility that contains industrial hazards including heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, high current, pressure systems, and cryogenics

Nice To Haves

Familiarity with enterprise software platforms, including Teamcenter (PLM), Designcenter/NX (CAD), Odoo (ERP), Manufacturo/Opcenter (MES), and AVEVA
Basic understanding of engineering, manufacturing, and assembly processes in a technical environment
Practical experience writing scripts or database queries (Python, PowerShell, SQL) for task automation or data manipulation
Working knowledge of web technologies and stylesheets (XML, HTML, CSS) or low-code application development platforms (Mendix)
Practical experience using Jira for project/task tracking and Confluence for knowledge base documentation
Previous experience in a technical support, IT service desk, or systems administration role

Responsibilities

Serve as the primary technical point of contact for end-user support across enterprise applications, resolving user tickets and performing root-cause analysis to identify and implement solutions
Manage user onboarding, offboarding, group assignments, and role-based access control across core platforms
Execute routine technical updates and application maintenance, including modifying workflows, updating UI elements, and editing system configurations
Author, update, and maintain clear documentation, standard operating procedures, and technical guides to streamline knowledge sharing
Deliver practical training sessions to onboard new users and educate existing users on best practices and new features
Audit software license usage to optimize provisioning, while automating routine administrative tasks and reporting
Assist in user acceptance testing and system validation for new releases, patch updates, and custom feature rollouts
Monitor and troubleshoot digital thread connections and data flows between enterprise systems