Systems Administrator- Infrastructure and Sustainment

Staffed4U•Lehi, UT

2d•Hybrid

About The Position

We are seeking an experienced System Administrator Level 2 to provide infrastructure and sustainment support for mission-critical IT systems in a secure environment. This position will support the implementation, administration, troubleshooting, monitoring, and maintenance of enterprise IT infrastructure across Linux, Unix, and Windows environments. The ideal candidate has a strong systems administration background and is comfortable troubleshooting complex technical issues across client, server, storage, network, and related infrastructure.

Requirements

Minimum of 5 years of System Administrator experience supporting programs and contracts of similar scope, type, and complexity.
Bachelor's degree in a technical discipline from an accredited college or university. Five additional years of System Administrator experience may be substituted for the bachelor's degree.
Experience administering and troubleshooting enterprise IT systems.
Experience working with Linux, Unix, Windows, or similar operating systems.
Strong troubleshooting and problem-resolution skills.
Experience supporting client/server infrastructure and enterprise system operations.
Ability to analyze and resolve escalated technical issues.
Experience with system monitoring, maintenance, and performance improvement.
An active TS/SCI with Polygraph is required for this position.

Responsibilities

Implement, troubleshoot, maintain, and administer enterprise IT systems.
Manage IT system infrastructure and related operational processes.
Support day-to-day system operations, monitoring, maintenance, and problem resolution.
Provide support for client, server, storage, network, and mobile device environments.
Perform in-depth troubleshooting of complex IT system issues.
Provide Tier 1 Help Desk support and Tier 2 escalation support as required.
Analyze escalated tickets and provide detailed technical feedback and recommendations.
Communicate system status, incidents, and technical issues to management and internal customers.
Support dispatch-system and hardware issues through resolution.
Configure and administer Linux, Unix, Windows, and other applicable operating systems.
Install operating system software and perform system configuration and maintenance.
Troubleshoot operating system issues and maintain overall system integrity.
Configure network components to improve system reliability and performance.
Implement operating system enhancements and improvements.
Support system monitoring, escalation procedures, user support, and capacity planning.
Identify opportunities to improve system availability, reliability, and performance.