Infrastructure Systems Administrator

CONTINENTAL SERVICE GROUP LLC•Village of Fairport, NY

3d•$75,000 - $90,000•Hybrid

About The Position

The Infrastructure Systems Administrator is responsible for supporting, securing, and continuously improving ConServe’s hybrid technology environment, including server, cloud, endpoint, telephony, and data protection platforms. Working under the direction of the AVP, Network Operations, this position helps ensure the availability, reliability, scalability, security, and recoverability of ConServe’s Information Technology infrastructure. This is a long-term contract with the potential to go permanent.

Requirements

Five+ (5) years of IT infrastructure, network, systems, cloud, or security administration experience
Three+ (3) years of Network and Systems Administration experience supporting enterprise or regulated environments
Demonstrated ability to administer Windows-based networks, Windows Server, Active Directory, Group Policy, DNS, DHCP, file/print services, certificate services, and related enterprise services
Working knowledge of Microsoft 365, Microsoft Entra ID/Azure Active Directory, Exchange Online, SharePoint/OneDrive
Experience with virtualization, storage, backups, replication, snapshots, disaster recovery, and business continuity technologies
Knowledge of cybersecurity best practices including vulnerability management, patch management, endpoint protection, logging, alerting, incident response support, and security hardening
Ability to multitask and collaborate effectively with IT, security, compliance, vendors, and business stakeholders while maintaining a strong focus on results and service quality
Ability to act independently to resolve problems, perform root cause analysis, document findings, and recommend preventive action
Must be able to provide on-call support on a rotating basis
Ability to travel between ConServe’s offices as needed
U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States.
Ability to obtain and maintain Government Security Clearance
No conflicts of interest with ConServe or our Clients

Responsibilities

Install, configure, administer, secure, and optimize network, server, storage, endpoint, application, cloud, collaboration, and IP telephony systems across on-premises and cloud-hosted environments
Administer and support modern identity, access, and collaboration platforms, including Active Directory, Microsoft 365, Microsoft Entra ID
Support hybrid cloud infrastructure, including virtual machines, storage, networking, backups, and monitoring
Identify, prioritize, troubleshoot, and resolve reported problems including voice, network, identity, endpoint, server, cloud, security, application, and service desk issues
Apply modern cybersecurity practices, including vulnerability remediation, patch management, endpoint protection, logging, alerting, security monitoring, privileged access controls, and incident response support
Evaluate, recommend, and implement enhancements and operating procedures that optimize network and system reliability, performance, scalability, recoverability, and survivability
Assist in the design, planning, and implementation of information systems, network growth, cloud adoption, hybrid connectivity, wireless infrastructure, and secure remote access solutions
Configure, maintain, test, and document backup, restoration, snapshot, imaging, replication, and disaster recovery procedures
Assist with tier I and II service desk coverage, escalation support, incident resolution, and user enablement
Prepare and maintain accurate documentation
Adhere to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, Compliance Program, information security requirements, and applicable client or regulatory obligations