Senior Systems Sustainment Administrator
About The Position
SAIC is looking for a Senior Systems Engineer to serve as a Senior Systems Administrator with experience in US Navy IT networks to support the sustained operation and maintenance of a newly deployed US Navy enterprise transport network, ensuring 24/7/365 availability and reliability. The position will support end-to-end network, system, and element visibility; facilitate rapid operations, administration, maintenance, and provisioning to maintaining the operational integrity of a mission-critical network, requiring both technical expertise and a commitment to excellence in service delivery. This position will work a schedule of 7AM – 3PM, 5 days per week to include weekends and a rotating on call requirement. Work will be performed at the Navy customer’s site in Suffolk, VA.
Requirements
- Experience in US Navy IT networks
- Experience with sustained operation and maintenance of enterprise transport networks
- Experience with end-to-end network, system, and element visibility
- Experience with rapid operations, administration, maintenance, and provisioning
- Experience with Tier 2 level engineering operations support
- Experience analyzing symptoms and potential root causes
- Experience implementing effective resolutions or escalating support
- Experience utilizing advanced monitoring tools and processes
- Experience overseeing network infrastructure
- Experience monitoring performance and availability of managed services and systems
- Experience performing day to day maintenance, fixes, configuration corrections, software and hardware updates, and deployments
- Experience adhering to system and operational reporting obligations
- Experience operating and maintaining privileged access solutions
- Experience maintaining continuous verification of failover processes and disaster recovery procedures
- Experience operating and maintaining hardware upgrade process and procedures
- Experience updating and maintaining software builds applicable to deployed equipment
- Experience operating and maintaining asset management processes and procedures
- Experience operating and maintaining configuration management
- Experience enacting change management for the solution
- Experience operating and maintaining incident management processes
- Experience keeping firmware, software updates and patches up to date for equipment
Responsibilities
- Provide Tier 2 level engineering operations support to quickly identify, triage, and address outages, analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 3/Tier 4 support as required.
- Utilize advanced monitoring tools and processes to oversee network infrastructure, monitor the performance and availability of managed services and systems across multiple exchange points, and ensure optimal performance.
- Perform day to day maintenance, fixes, configuration corrections, software and hardware updates, and deployments.
- Adhere to system and operational reporting obligations.
- Operate and maintain the privileged access solutions.
- Maintain continuous verification of failover processes and disaster recovery procedures.
- Operate and maintain hardware upgrade process and procedures.
- Update and maintain any software builds applicable to deployed equipment.
- Operate and maintain asset management processes and procedures.
- Operate and maintain configuration management.
- Enact change management for the solution.
- Operate and maintain existing incident management processes.
- Keep firmware, software updates and patches up to date for equipment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
