Systems Administrator, IT & TechOps

8VC • San Francisco, CA

29d • $120,000 - $150,000 • Onsite

About The Position

We are seeking a versatile IT System Administrator to join our TechOps team in San Francisco. The ideal candidate will possess a can-do attitude and a strong sense of ownership, akin to that of a site manager. This role requires flexibility to transition seamlessly between tactical user support and project execution.

Requirements

• Excellent Customer Service and communication skills.
• Experience with Okta administration and automation.
• Proficiency in Google Workspace/MS365 administration.
• Familiarity with MDM administration and zero-touch deployment.
• Strong network administration and troubleshooting skills.
• Prior experience in SaaS operations management.
• Proficiency in supporting both Mac and Windows systems.

Responsibilities

• Oversee the day-to-day management of IT systems and infrastructure to ensure smooth operations across the organization.
• Provide technical support to end-users, including troubleshooting hardware and software issues, setting up new devices, and assisting with IT-related inquiries.
• Install, configure, and maintain software applications and licenses, including productivity tools, collaboration platforms, and business applications, to support the needs of the organization.
• Provide training and support to end-users on IT systems and procedures, as well as develop and maintain documentation and knowledge base articles to facilitate self-service support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed