Systems Administrator

Tohono O•Sells, AZ

About The Position

Under limited supervision, the Systems Administrator supports departments and ensures that systems administration and network services operate effectively and efficiently for end users. Work is generally reviewed upon completion to ensure compliance with organizational and departmental goals, policies, and procedures. Established procedures and guidelines allow flexibility in choosing methods, setting work priorities, and planning and coordinating projects. The position may require temporary relocation to other TONHC facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center. The role may also require travel throughout the internal and external boundaries of the Nation, extended hours, and varied work schedules. Depending on departmental needs, fluency in both Tohono O'odham and English may be required as a condition of employment.

Requirements

  • Bachelor's degree in Computer Science or a related field and three years of work experience in system administration, computer operations, or system networks, or an equivalent combination of training, education, and work experience demonstrating the ability to perform the duties.
  • Knowledge of Tohono O'odham culture, customs, and traditions.
  • Knowledge of applicable federal, state, and tribal laws, regulations, and requirements.
  • Knowledge of information systems, technologies, and applications.
  • Knowledge and skill in using Windows, Microsoft Office, Microsoft NT, telecommunications hardware, and other applications.
  • Knowledge of Local Area Network (LAN) and/or Wide Area Network (WAN) hardware and software.
  • Knowledge of computer languages, mainframe languages, and databases.
  • Ability to analyze problems, project consequences, identify solutions, and implement recommendations.
  • Skill in using word-processing, spreadsheet, and database software.
  • Skill in system troubleshooting and problem-solving.
  • Skill in programming in Visual Basic, COBOL, and HTML.
  • Skill in reviewing and analyzing complex technical manuals or journals.
  • Skill in providing superior customer service to internal and external customers.
  • Ability to establish and maintain positive, effective working relationships with employees and the general public.
  • Ability to exercise independent judgment and maintain privileged confidential information.
  • Ability to communicate efficiently and effectively verbally and in writing.
  • Ability to work independently and meet strict timelines.
  • Ability to travel throughout the internal and external boundaries of the Nation.
  • Ability to work extended hours and varied work schedules.
  • Upon recommendation for hire, pass a criminal background check to determine suitability for hire, including a 39-month Motor Vehicle Record check.
  • May be required to possess and maintain a valid driver's license, with no DUIs or major traffic citations within the last three years. If required to operate program vehicles, meet the Nation's tribal employer insurance requirements for a driver's permit.
  • Depending on departmental needs, may be required to demonstrate fluency in both Tohono O'odham and English as a condition of employment.

Responsibilities

  • Maintain network security and performance, including directory structures, network security, disk-space allocation, and user accounts in accordance with established policies and procedures.
  • Troubleshoot network, hardware, software, and connectivity issues, and track problems through resolution.
  • Set up phone lines, modems, controllers, and terminals as needed.
  • Assess software and hardware products that could improve network performance or expand network services.
  • Implement disaster recovery plans, perform system backups, and conduct disaster recovery operations.
  • Develop procedural documentation or policies and train end users on systems and equipment.
  • Prepare reports and recommend ways to optimize equipment and systems in accordance with departmental needs.
  • Maintain inventories of equipment, materials, systems, and applications.
  • Keep up with new technologies and principles through research, professional publications, seminars, workshops, classes, conferences, professional networks, societies, and consultation with representatives of contracting agencies and related organizations.
  • Perform other job-related duties as assigned and contribute to a team effort.
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