Systems Administrator

Envision Innovative Solutions•Columbia. Maryland, MD
•Onsite

About The Position

Envision Innovative Solutions is seeking a motivated, career-oriented, and customer-focused Systems Administrator to join its team in Columbia, Maryland. This is an onsite position supporting mission-focused technology solutions for the Intelligence Community. The role provides Tier I help desk and Tier II escalation support, administers client/server, storage, network, and mobile-device systems, and supports UNIX and Windows operating systems. The position requires a current/active TS/SCI clearance with polygraph.

Requirements

  • Five years of related experience.
  • Bachelor's degree in a technical discipline from an accredited college or university, or five additional years of Systems Administrator experience in lieu of the degree.
  • Current/active TS/SCI clearance with polygraph.

Responsibilities

  • Provide Tier I help desk and Tier II escalation problem identification, diagnosis, and resolution.
  • Support day-to-day IT system operations, monitoring, and problem resolution for client/server, storage, network, and mobile devices.
  • Communicate status escalations to agency management and internal customers.
  • Support the dispatch system and hardware problems, and remain involved in the resolution process.
  • Configure and manage UNIX and Windows operating systems.
  • Install and load operating system software.
  • Troubleshoot, maintain the integrity of, and configure network components.
  • Implement operating-system enhancements to improve reliability and performance.
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