Systems Administrator - Active Security Clearance

Cadre • Reston, VA

2d • Onsite

About The Position

CADRE is hiring a Systems Administrator in Northern Virginia with flexible core hours. The role provides in-depth support and problem resolution for information technology products, access administration, and applications. The Systems Administrator troubleshoots hardware, software, and performance problems for customers using mainframes, LANs, PCs, and printers; assesses customer requirements and routes them to the appropriate technical business unit; and may participate in software upgrade teams.

The position provides desktop and access administration support, responds to customer IT requests on-site, resolves issues across operating environments and hardware, and supports standard and project-specific software. The Systems Administrator works with customers to diagnose and resolve needs promptly while following security standards, coordinates projects with service providers and customers, and administers access to applications, databases, and shared files. The role also involves physically setting up and configuring desktop hardware and software and performing other duties assigned by Project Management.

Requirements

• Ability to obtain and maintain a TS/SCI clearance with polygraph.
• At least six years of experience specific to the skill.
• Thorough knowledge of Windows-based PCs and common peripherals.
• Thorough knowledge of standard application suites, including Microsoft Office, Lotus Notes, and Skype.
• Ability to identify and resolve technical problems.
• Strong interpersonal and customer service skills.
• Experience with SIP and PBX technology.
• Considerable knowledge of standard desktop hardware and software.
• Ability to plan, coordinate, track, and execute multiple tasks with competing priorities.
• Knowledge of information security technologies and security guidelines.
• Strong troubleshooting skills.
• Ability to explain rules, procedures, and technical information clearly and accurately, verbally and in writing.
• Ability to work independently and as part of a team with minimal supervision.
• Demonstrated ability to follow through on assigned tasks and execute multiple tasks independently.
• Knowledge of server administration, maintenance, and user account management.
• Willingness to handle and move equipment and ability to lift 20 pounds.

Nice To Haves

• Active TS/SCI clearance with polygraph, with the most recent BI/poly dates within the last five years.
• Bachelor's degree preferred in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the skill.

Responsibilities

• Provide timely desktop and access administration support and resolve problems within the team.
• Interact with customers on-site to respond to IT requests and resolve problems.
• Resolve technical issues involving multiple operating environments, hardware repair and configuration, installations, and standard or project-specific software.
• Work with customers to diagnose and resolve IT needs and problems promptly while following security standards and procedures.
• Coordinate projects with service providers and customers, address project issues, and keep customers and project team members informed of status.
• Provide access administration, including granting access to applications, databases, and shared files; processing access requests; verifying access; obtaining approvals; and liaising with users and support offices to resolve IT and access issues.
• Physically set up and configure desktop hardware and software as needed.
• Perform other duties as assigned by Project Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed