Systems Administrator (SaaS)

INflow Federal•Springfield, VA

1d•Onsite

About The Position

As a Systems Administrator, you'll be at the heart of our mission to keep a primary GEOINT exploitation system running for the analysts who depend on it. Working as part of an elite and agile team, you'll provide on-site, on-the-floor technical and system administration support – troubleshooting software and hardware anomalies as they occur, automating software deployments, packaging software, and supporting VDI endpoints, virtual machines, and geospatial/corporate software – driving our commitment to mission uptime and production readiness. Here, your work is more than a job – it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

Requirements

5-10 years of directly related experience in systems administration and analysis
Bachelor's Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
Experience supporting maintenance and change requests for all user-facing devices and systems
Attention to detail and strong organizational skills
Strong writing skills (document creation and note taking)
Strong time management skills
Ability to work within a team on projects and/or tasks
Multi-mission environment experience
Experience with Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to troubleshoot and document various problems
Excellent customer service skills
US Citizens to be considered for employment

Nice To Haves

Software package/binary deployment (Tanium, Numecent, XenApp, SCCM/MECM)
Service+ experience
Thin Client operating systems and virtual hosted desktop OS (AVD/ThinPro/Citrix)
Client operating systems (Windows 11)
Virtual Desktop Infrastructure (Azure Virtual Desktop, ESX/vSphere, XenDesktop)
Advanced scripting in Python / PowerShell
Log analysis experience for troubleshooting

Responsibilities

Manage the functionality and efficiency of a group of computers running on one or more operating systems
Maintain the integrity and security of servers and systems
Set up administrator and service accounts
Maintain system documentation
Interact with users and evaluate vendor products
Make recommendations to purchase hardware and software, coordinate installation, and provide backup recovery
Develop and monitor policies and standards for allocation related to the use of computing resources
Automate software deployments, package software, and troubleshoot VDI endpoints, virtual machines, and geospatial/corporate software issues, making corrective recommendations as necessary
Respond quickly to application/hardware issues, resolve problems on the spot where possible, replicate issues for internal analysis/diagnosis, and assist in preparing technical documentation of problems and solutions
Program in an administrative language as needed
Develop and implement testing strategies and document results
Provide advice and training to end users
Provide guidance and work leadership to less-experienced staff members
Maintain current knowledge of relevant technologies as assigned and participate in special projects as required